Pracuj.plPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyIT Analyst - 1st line support
Grafton Recruitment
Kraków
małopolskie- ogłoszenie wygasło 4 lata temu
- Specjalista
Grafton Recruitment, founded in 1982, is a leading provider of recruitment solutions with more than 30 years' experience. Grafton Recruitment is one of Europe's largest independent firms, placing experienced professionals, mid &top management in all industry sectors, functions and public services.With 30 offices in Europe and about 650 employees we cover the following countries: Czech Republic | Hungary | Ireland | Lithuania | Poland | Romania | Slovakia | Turkey.Our high quality of service is proved by ISO certificate.
For one of our Client, very-known company on Cracow market, we are looking for candidates for the position of :
IT Service Desk Analyst- 1st line of support
Are you ready for the next step in your international career? Please send us your CV in English.
You will be responsible for:
- Providing first line support for company employees concerning the workstations, servers, application software and hardware
- Diagnosing and resolving issues related to IT, LAN/WAN, MS Office, Windows, VPN, Active Directory
- Handling end users queries in English via phone, chat, email and ticketing system SNOW
Requirements
- Advanced level of English (written and spoken) is essential
- Good knowledge of Windows and Microsoft Office
- Nice to have experience in customer service/support area
- PC/Laptop configuration familiarity
- Analytical and problem solving skills required
- Good interpersonal and communication skills
- Ability to gain new skills quickly
- Willingness to work in shifts as company provides support 24/7, so we are looking for candidates who are flexible in terms of the working shifts especially night shift
Nice to have:
- Technical degree
Benefits
- Competitive salary and benefit package
- Friendly working atmosphere
- Wide range of trainings
Recruitment Agency no. 812.
Prosimy o dopisanie klauzuli: "Zgadzam się na wykorzystanie przez firmę Grafton Recruitment Polska Sp. z o.o. danych osobowych w celu pośrednictwa pracy (posiadania i przetwarzania przekazanych danych osobowych oraz ich udostępniania klientom w ramach prowadzonych projektów rekrutacyjnych) zgodnie z obowiązującą Ustawą o Ochronie Danych Osobowych (Dz.U.2002 r. Nr 101 poz. 926) aż do momentu pisemnego wycofania zgody. Potwierdzam, że zostałem poinformowany o prawach do zmiany, dostępu i ochrony tych danych".
Ogłoszenie archiwalne