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IT Analyst with Dutch - 1st line support

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 07.12.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.


    IT Analyst with Dutch - 1st line support


    Jacobs support designing High Tech manufacturing facilities across the globe and have a hand in transforming tomorrow. 


    • Providing first line support for workstations, servers, application software and hardware
    • Diagnosing and resolving issues related to user account management, verification of accounts, MS Office and Windows
    • Handling end users queries in Dutch via phone, chat, ticketing system ServiceNow (SNOW)
    • Supporting members of your team on a daily basis
    • Very good knowledge of Dutch (C1) and English (C1)
    • Previous experience in customer service or IT area would be an advantage 
    • Knowledge of MS Office
    • Good team player
    • Good communication and problem solving skills
    • Professional attitude
    We offer:
    • International working environment and unique company culture
    • Personal development opportunities
    • Friendly atmosphere in dynamic team
    • Full time employment contract with salary corresponding to qualification
    • Benefits package including medical care, insurance, sport activities and other
    • Independent role
    Jacobs is an Equal Opportunity Employer. 
    About Jacobs 
    With approximately $11 Billion in revenues, Jacobs is one of the world's largest and most diverse providers of technical, professional, and construction services, including all aspects of engineering, architecture, construction, operations and maintenance, as well as scientific and specialty consulting. We serve a broad range of companies and organizations, including industrial, commercial, and government clients across multiple markets and geographies. Our global network includes approximately 54,000 employees in more than 230 offices in more than 30 countries, with operations in North America, South America, Europe, the Middle East, India, Australia, Africa, and Asia. Learn more about Jacobs at www.jacobs.com