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IT Analyst with English & French

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 04.01.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India's original IT garage startups, the HCL enterprise currently comprises three companies and having employed over 95,000 professionals from diverse nationalities operating across 31 countries. In Poland we started our operations in 2007. Our operation in Poland primarily revolves around the global technical support center through which we provide multilingual Infrastructure Management Support to our clients. Apart from providing multilingual technical support in 15 languages, we also work on technology based projects for our clients.

    IT Analyst with English & French
    Workplace: Kraków
    (O3 Business Park & Zabierzow)

    Role, responsibilities, and skill sets:

    • Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users.
    • Work closely with support staff to obtain technical knowledge and to permanently solve Difficult problems.

    Technical Requirements:

    • Windows Operating systems
    • MS Office Suite: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook
    • Internet browsers (e.g. Explorer, Chrome, Firefox)
    • Anti-virus and firewall software
    • PC Hardware knowledge - Desktop, Laptop Peripheral devices (printers, scanners)

    Eligibility Criteria

    • Fluent in English & French (B2 & Above)
    • We are looking for candidates with or without experience.

    We offer:

    • Life insurance
    • Private health insurance
    • MultiSport Card
    • Lunch & leisure vouchers
    • Clear career path in a growing multinational organization


    Please apply via application button.

    We thank all interested candidates for their applications. We reserve the right to contact only selected candidates. Only those applications that include the candidate's consent to process personal data, in accordance with the Data Protection Act as of 29 August 1997 (Journal of Acts of 2002, No 101, pos. 926 with later amendments) will be considered.