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IT Analyst with French or Italian

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 02.09.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

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    QVC, the world's leading video and ecommerce retailer, have opened our new ‘State-of-the-Art’ Global Business Services center in Krakow. QVC’s Global Business Services center is an exciting new member of the QVC family that offers world-class Finance, HR, IT and Legal services to QVC team members in Germany, France, Italy, the United Kingdom and the United States. Our GBS Centre is an exceptional facility, with an efficient and remarkable design and culture. Right now, we are looking for the brightest mind and top talent to ensure the Centre’s success. At QVC, you will find exciting career paths and opportunities.
    IT Analyst with French or Italian
    Workplace: Kraków

    Main tasks:

    • Supports QVC emplyees worldwide in terms of all IT – related issues
    • Documents problems and resolutions and creates documents for knowledge transfer.
    • Provides access to systems/applications, working closely with applications development team members and following established procedures, including ensuring compliance with applicable regulations.
    • Performs a higher level of investigation which may include more time-consuming diagnosis and multiple steps.
    • May manage multiple client services processes during an outage, including coordination with other areas of IT, with guidance from more senior team members.

    We are looking for candidates who:

    • Are fluent in English and Italian or French
    • Have experience in working with customers
    • Have the ability to adapt when, due to business demands, deadlines and priorities change.
    • Have excellent communication and interpersonal skills.
    • Present strong analytical skills and attention to detail.

    We offer:

    • Being a part of the international IT team and exposure to our global business and how we work across a variety of markets including, the US, UK, Germany, Italy and France.
    • Open and trusted teamwork in which we value fun along the way.
    • Casual atmosphere and all of that you will experience in our modern office.
    • Competitive benefits that include among others private medical care, life insurance, multisport.
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    Wyrażam zgodę na przetwarzanie przez QVC Poland Global Services Sp. z o.o. moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (t.j. Dz. U. z 2016 r., poz. 922). Jednocześnie wyrażam zgodę na przetwarzanie przez QVC Poland Global Services Sp. z o.o. moich danych osobowych na potrzeby przyszłych rekrutacji.
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