sharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyIT Application Support Specialist (Operation)
Polpharma Biologics
Gdańsk
Gdańsk, Pomeranian- offer expired over a month ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- full office work, hybrid work
- Immediate employment
- remote recruitment
Your responsibilities
Providing SME support, application maintenance and administration for selected business applications
Incident’s handling, logging and reporting on application problems
Handling standard Service Requests and perform application administration tasks
Providing training and guidance to users on maintained application and its documentation
Ensuring compliance of a GxP applications operation and maintenance during its operational life cycle
Answering questions, clear faults, propose solutions and/or arranging appropriate measures to be taken, involving other experts
Support for problem resolutions by close collaboration with the next level support or external Vendors
As the application SME support smooth transition from projects into operations
Our requirements
Experience in application support with strong IT basics, preferably in the pharmaceutical industry within GxP environment
Must be able to quickly learn new technologies and applications
Individual must be organized, detail-oriented, and possess the ability to logically investigate and determine both the causes of reported issues as well as how to resolve those same issues
A self-starter, motivated person who possesses good interpersonal and communication skills capable of effectively interacting with all departments and client personnel
Experience working with ITSM processes and tool (Service Now preferably)
Ability to set and maintain priorities for multiple tasks and work under pressure
Teamwork spirit - work and support others towards a common goal
Language skills – Polish (native or fluent), English (professional level)
What we offer
Private healthcare.
Life insurance.
Pension plan.
Relocation package.
International work environment.
Additional free day.
and more…
Benefits
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
fruits
integration events
retirement pension plan
preferential loans
coffee / tea
extra social benefits
pre-paid cards
redeployment package
employee referral program
charity initiatives
extra leave
Polpharma Biologics
Polpharma Biologics is a state-of-the-art biological R&D and manufacturing facility, one of the most modern in Europe. We have a fantastic, international team of experienced experts and dynamic young scientists with common goals and values. Biotechnology is our passion.
Together we develop medicines, offering a new hope to patients suffering from serious diseases. We create a passionate and friendly workplace environment. Join us!