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IT Application Support Specialist

SWISS POST SOLUTIONS GMBH SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ODDZIAŁ W POLSCE

  • Pomeranian

    Pomeranian
  • offer expired 3 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), senior specialist (Senior)
  • remote recruitment

Technologies we use

Expected

  • BatchSync

  • WSFTP

  • Visual Cron

  • IceWrap

Optional

  • SQL

Operating system

About the project

We are looking for candidates for Application Support Specialist position in our Global IT Operations Support department providing services for the UK and US clients of Swiss Post Solutions.

Overview:

The IT Application Support Specialist provides daily support for company document processing platforms, analyses performance of the platforms, recommends necessary upgrades, identifies problems, and cooperates with other IT teams as well as 3rd party providers on RCA and resolution.

Your responsibilities

Skills and competences:

• Preferred a master’s degree in information technology sciences

• Experience in working with document processing platforms or business systems

• Very good knowledge of Microsoft Excel (analysis)

• Document processing platform administration, including tools such as: BatchSync, Visual Cron, WSFTP, IceWrap

• Active Directory administration

• Windows Server OS administration

Other required qualifications:

• Highly proficient in spoken and written English

• Good analytical skills

• Good communication skills

• Highly motivated

• Good team worker

• Able to work under time pressure

• Readiness to work on shifts

Our requirements

  • Preferred a master’s degree in information technology sciences

  • Experience in working with document processing platforms or business systems

  • Very good knowledge of Microsoft Excel (analysis)

  • Document processing platform administration, including tools such as: BatchSync, Visual Cron, WSFTP, IceWrap

  • Active Directory administration

  • Windows Server OS administration

Optional

  • Microsoft SQL Server administration

What we offer

  • Competitive base salary

  • Internal Talents’ Development Program

  • Remote work and home office possibility

  • Appealing benefits: sport activities, private medical care, trainings and company integration events

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • remote work opportunities

  • integration events

  • no dress code

  • leisure zone

SWISS POST SOLUTIONS GMBH SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ODDZIAŁ W POLSCE

WE CONNECT THE PHYSICAL AND DIGITAL WORLDS

Swiss Post Solutions (SPS) is a leading outsourcing provider for business process solutions and innovative services in document management. A strong international client base relies on SPS’ ability to envision, design and build end-to-end solutions and to be its trusted advisor for the key value drivers in business process outsourcing (BPO): location strategy, process optimization and technology. Part of the Swiss Post Group, SPS’ 7500 employees and specialized partners span the full range of the industry – from insurance, banking, telecommunications, media and retail to energy supply and travel & transportation – addressing customer needs in more than 20 countries.

Our customers rely on us to be their experts in the fields in which they want to stand out from their competition. This makes working for SPS a demanding, but also exciting and challenging experience.

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Work Times:

US: 16/6 – 40h per week

Monday – Saturday: 9:00 – 17:00, 17:00 – 01:00 (ND)

UK: 12/5 – 40h per week

Monday – Friday: 7:00 – 19:00

Applications

Please subject your CV in English language.