Oferta pracy

IT Application Support Specialist

Hycom S.A.

  • Grudziądzka 132, Mokre, Toruń
    Toruń, Kuyavia-Pomerania
  • offer expired 3 months ago
  • contract of employment, B2B contract
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment

Hycom S.A.

Grudziądzka 132



Technologies we use


  • RabbitMQ

  • Python

  • Perl

  • Bash

  • Nagios

  • New Relic


  • Java

  • Kubernetes

  • ELK

  • Bamboo

  • Azure DevOps

Operating system

About the project

Joining our team allows you to develop a broad set of skills that you are constantly refining due to the new challenges you solve on a regular basis. Being a part of a no siloed team gives you a chance to provide a reliable and consistent overall service, having the big-picture perspective for the whole project. You will support software developers who usually don’t get engaged in anything past their chunk of code. If you don't like wasting the time for reworking tasks or resolving repeated issues, you can try to write your own code and scripts to automate such activities, avoid human mistakes and make processes more effective.

Your responsibilities

  • analyzing, dispatching and solving reported issues,

  • handling service requests,

  • performing post-mortem analysis,

  • supporting maintenance windows,

  • providing application monitoring recommendations and new metrics configuration,

  • direct cooperation with customer, development and international technical teams,

  • on-call duty 24/7.

Our requirements

  • 2+ years of experience on similar position,

  • being familiar with Linux/Unix systems,

  • knowing tools: Maven, SVN, GIT,

  • practical skills in working with RabbitMQ,

  • experience with developing bash, python or perl scripts,

  • understanding source code written in Java,

  • practical experience with monitoring tools: Nagios or/and New Relic,

  • skills in using database tools: DBeaver, PgAdmin,

  • good command of English, fluent Polish,

  • being a team player.


  • practical experience with Service Now, JIRA and Confluence,

  • knowledge of Kubernetes, Bamboo, ELK stack (elasticsearch, logstash, kibana), Power BI,

  • knowledge of cloud environments: Azur,

  • knowledge of network and network administration,

  • experience with Quality Assurance.

This is how we organize our work

This is how we work

  • in house
  • agile
  • scrum

This is how we work on a project

  • active monitoring

  • documentation

  • issue tracking tools

  • technical debt management

What we offer

  • the opportunity to participate in internal trainings and events (we are happy to share knowledge within the team and between departments) and in external events (we participate in industry conferences, dedicated courses),

  • flexible working hours and place of work – but it’s important for us to meet you in Hycom office 2-3 days a week,

  • private medical care, and foreign languages courses,

  • co-financing of the sports package and group insurance,

  • the possibility of using a company car and a drone – for business and private needs

  • many opportunities to integrate with the hy!Team: we have a carnival party, picnics, we plant trees together, we have created an activity program - hy!Time – in which we join thematic groups and spend time together outside of work.; we also do sports together and we convert the collected kilometers into PLN and donate to charity.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

Recruitment stages

Technical interview

Hycom S.A.

We are Hycom.digital - the team of 300 technology consultants, designers, and developers working together to design and create exceptional user experience for digital platforms. We not only provide digital solutions, but also advise our clients' business decisions.

We have gained our experience working for top European service companies from Utilities, Manufacturing and Telco industries: Deutsche Telecom, Śnieżka, Orange, Fortum, UPC, Innogy and more.

Now we're working fully remotely, but we have offices located in Poland (Warsaw, Łódź, Toruń) and in Germany (Munich).

We build our solutions based on the methods of our partners - industry leaders:

SAP Commerce & SAP Marketing, Oracle CX & Oracle ATG, Synerise, Qualtrics XM, Java, Elasticpath, AWS, Google.

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