Logo Pracuj.pl

IT Business Analyst – Manufacturing & EHS Applications

Sylvamo Global Business Services Center

  • Kraków, Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), senior specialist (Senior)
  • full office work, hybrid work
  • Immediate employment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України
  • Specializations:Agile, Business analytics, Project Management

Sylvamo Global Business Services Center

Lubicz 23



Technologies we use


  • IIS web services

  • SAP

  • Aveva PI


  • Power BI

  • Tableau

  • SQL DB

  • Oracle DB

Operating system

About the project

IT Business Analyst – Manufacturing & EHS Applications role is a part of the Enterprise Applications Services team. On this position you will work in a lean team environment to recommend and deliver technology enabling business processes in the area of SAP Plant Maintenance and a number of enterprise and mill applications. These applications are vital to support mill operations in manufacturing, environmental, health and safety. We use both in-house developed and 3rd Party applications.

Your responsibilities

  • Efficiently analyze tasks and interdependencies, lead and facilitate design discussions, effectively present information using specific software tools and translate business partner requirements into functional specifications for the IT organization

  • Analyze complex user information flows and business requirements to determine alternative procedural and/or systematic solutions to meet business requirements

  • Lead process improvement initiatives, conduct functional design and realization for manufacturing and delivery applications, perform process mapping and provide ongoing support while leading and participating in process assessments

  • Recognize and highlight potential concerns and risks, address challenging issues through efficient problem-solving and address challenges related to collaborating with third-party vendor packages and in house/custom applications

  • Undertake medium to large-scale functional/technical assignments

  • Perform IT acceptance testing for configuration and development changes in a highly integrated environment following established methodologies ad tools and produce regular reports on the outcomes

  • Provide support during go-live and after-hours projects as required

  • Engage in SAP Plan Maintenance configuration, serve as subject matter expert for business applications, systems and specific technologies

  • Actively pursue opportunities to enhance IT solutions and service capabilities, adding value to the organization

  • Collaborate with a Managed Service Partner and other Information Technology, business and contract resources, conduct expert knowledge sessions and leverage the expertise of IT professionals with strong production planning, paper manufacturing, SAP/MES functional knowledge, SAP/MES technical development and project management skills

Our requirements

  • Bachelor’s degree in IT (or related area)

  • Minimum 7 years business and IT experience, including basic knowledge of IIS web services, Windows OS, SSRS (SQL Reporting Services), MS Office

  • Proficiency in Supply Chain Operating Model design and enabling technology

  • Understanding of waterfall and agile methodologies

  • Analytical skills with expertise in data visualization using tools like Power BI or Tableau

  • Configuration skills in 3rd party applications such as SAP, Aveva PI, GE Plant Applications and crystal report writing

  • Knowledge of manufacturing mills, manufacturing and delivery processes along with business intelligence, governance, risk, compliance and software testing skills

  • Strong project management skills with a proven track record of delivering IT-enabled projects

  • Excellent interpersonal, organizational and communication skills, ability to demonstrate leadership qualities and work independently with little supervision

Division of working time

Project work - IT/Business analyses


Team and project meetings


Troubleshooting/Ticket Handling


Coordinating 3rd party vendor package upgrades

This is how we organize our work

Team size

  • 5 plus 2 Manage Service Partners

This is how we work

  • in house
  • you develop several projects simultaneously
  • you have influence on the choice of tools and technologies
  • you have influence on the technological solutions applied
  • you have influence on the product
  • agile
  • waterfall

Team members

  • business analyst


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • remote work opportunities

  • integration events

  • corporate library

  • coffee / tea

  • leisure zone

  • extra social benefits

  • pre-paid cards

  • sharing the costs of tickets to the movies, theater

  • holiday funds

  • sharing the costs of holidays for kids

  • christmas gifts

  • sharing the costs of a streaming platform subscription

  • employee referral program

  • charity initiatives

  • family picnics

Recruitment stages








Sylvamo Global Business Services Center

At Sylvamo, we’re a team on a mission. When you work for us, you’ll be helping to sustain and renew ecosystems, while delivering on the promise of paper to educate, communicate and entertain the world. We are the world’s paper company. Our purpose is to produce the paper the world relies on in the most responsible and sustainable ways. Come grow with us.

Scroll to the company’s profile