sharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
IT Business Operations Manager - Europe
Sylvamo Global Business Services Center
- Lubicz 23, Grzegórzki, KrakówKraków, Lesser Poland
- offer expired 4 months ago
- contract of employment
- full-time
- manager / supervisor, team manager
- hybrid work
- Immediate employment
Sylvamo Global Business Services Center
Lubicz 23
Grzegórzki
Kraków
Technologies we use
Optional
SAP
Majiq
Operating system
About the project
The Business Operations IT Manager role is to connect business functional group opportunities with IT solutions. The manager will partner with the business functional group community that serves the regional business by improving process and systems, as well as manage the work of 5 direct reports, focused on the areas of Supply Chain, Finance, Sourcing & Fiber Supply, HR, Legal & Corporate Affairs. This involves conceptualizing, justifying and leading a variety of IT projects with support from the business functional groups, finding innovative uses of either existing or emerging technologies, as well as the development of direct reports and managing the budget.
Your responsibilities
Lead a diverse team of 9 IT professionals (including 4 direct reports, 1 team lead with 4 direct reports) that collaborate with the business and IT colleagues to maintain and support key commercial business processes and applications, and deliver new and/or enhanced IT solutions and services to our business partners
Act as a liaison with the business/process owner and Information Technology to coordinate the delivery of information technology solutions and services to the business
Identify, justify, plan and execute project and enhancements through either direct leadership or via resources either within the team, or elsewhere in IT outside of the direct span of control.
Drive improvements in how IT delivers solutions and services for our business partners, including but not limited to speed and methodology of delivery
Complete functional/business process analysis, requirements collection and definition, solution design and documentation of IT enabled business processes through direct management and/or through direction of direct reports
Provide business, process and/or IT support solve technical problems as needed
Analyze complex user information flows and needs
Drive collaborative IT/Business solutions which further enhance our overall operational efficiency and effectiveness
Ensure that business partner needs are being met and that assignments are delivered on time by participating in project/planning meetings and communicating regularly with the team and appropriate managers
Proactively engage and interact with internal business partners to create relationships that deliver value
Proactively network with IT teams and external sources in search of technologies that can add business value
Be responsible for training users on new information technology solutions
Understand and work within the framework of a variety of project delivery methodologies and the IT Operating Model
Understand the nature of the proposed business process change and help business partners drive appropriate change management
Responsible for all team management aspects and executing the HR processes for the team
Create an annual plan and budget to meet team's sustain needs and customer's demand
Recruit staff and manage performance of the team
Be responsible for career development of members of the team
Support strategic and operational governance processes of the organization
Manage constantly changing demand, business requirements, priorities and project portfolio
Manage the interaction, collaboration and coordination across end users and other IT business partners
Understand what is important to stakeholders when considering options and making decisions
Our requirements
Bachelor’s degree in MIS, Computer Science or other related discipline or related experience.
9+ years of experience
2+ years of IT leadership experience
Knowledge of Project Management methodologies
Ability to analyze business processes, problems and document the steps by utilizing modeling tools
Ability to gather business requirements
Must have a solid understanding of the business/process area as well as knowing and understanding how to work with other IT groups to accomplish goals
An understanding of various project management methodologies and use of IT project tools
Effective written and verbal communications
Excellent interpersonal skills
Excellent facilitation skills
Technical skills in SharePoint and reporting/analytics tools
Successful implementation and process improvement experience
Technical expertise
Fluency in English
This is how we organize our work
Team size
- 8
This is how we work
- in house
- agile
- waterfall
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
integration events
corporate library
coffee / tea
leisure zone
extra social benefits
pre-paid cards
sharing the costs of tickets to the movies, theater
holiday funds
sharing the costs of holidays for kids
christmas gifts
sharing the costs of a streaming platform subscription
employee referral program
charity initiatives
family picnics
Recruitment stages
1
SENDING THE APPLICATION ONLINE
2
PHONE CALL IN ENGLISH
3
INTERVIEW (ONLINE/OFFLINE)
4
2ND INTERVIEW (ONLINE)
5
DECISION
Sylvamo Global Business Services Center
At Sylvamo, we’re a team on a mission. When you work for us, you’ll be helping to sustain and renew ecosystems, while delivering on the promise of paper to educate, communicate and entertain the world. We are the world’s paper company. Our purpose is to produce the paper the world relies on in the most responsible and sustainable ways. Come grow with us.