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IT Engineer - Technical Support Specialist

  • Goleniów, Nowogard, Szczecin, zachodniopomorskie pokaż mapę
  • Specjalista
  • 2018-05-30

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    About BESTSELLER A/S  

    More than 15,000 people work at BESTSELLER worldwide.  
    BESTSELLER is a family-owned clothing and accessories company founded in Denmark in 1975, providing fast affordable fashion for women, men, teenagers and children under brands such as JACK & JONES, SELECTED, VERO MODA, ONLY, PIECES, VILA, OBJECT, JUNAROSE, MAMALICIOUS, NAME IT and Y.A.S. Products are available online, in branded chain stores, in multibrand and department stores. 
    For more information, visit www.about.bestseller.com.
    IT ENGINEER/ TECHNICAL SUPPORT SPECIALIST
    Miejsce pracy: Goleniów, Nowogard (okolice), Szczecin (okolice)

    In a few years, BESTSELLER E-commerce has grown to a strong, dynamic and international team and we are currently looking for a passionate and solutions-oriented individual who wants to grow with us. As an IT engineer you will be supporting our e-commerce photo STUDIO with all IT related issues.

    Who we are 

    The primary office for BESTSELLER E-commerce is based in the centre of Amsterdam with an ecommerce photo studio based in Szczecin area, Poland, shooting up to 6,000 products per month. Our business includes 20+ fashion brands which we sell online in 13 countries. We have high standards and expectations for our team and with more than 200 BESTSELLER E-commerce colleagues from over 40 countries we work to create exciting fashion experiences – whenever, wherever.   
     

    The department and the position 

    As an IT engineer/ technical specialist you will join a team of dedicated and skilled people that form our Studio and Operations Team. The team is comprised of several roles ranging from photographers, creatives and operations specialists.  
     
    In the role of IT engineer you will take full ownership and responsibilities for providing technical support to the STUDIO, including resolving technical issues, software updates, autotomise workflows and be responsible for the improving current set up and technical processes. You will also be working in close collaboration with our international team from BESTSELLER IT in Denmark and e-commerce technology in Amsterdam.
     

    Specific Job Responsibilities: 

    • In conjunction with BESTSELLER IT support and resolve all IT/ technology related issues within BESTSELLER studios 
    • Act as single point of contact to BESTSELLER IT on all 2nd and 3rd level support cases raised through the incident management tool 
    • Identify and implement process enhancements in cooperation with BESTSELLER IT 
    • Developing current homegrown solutions in order to enhance productivity & reduce manual processes (automise workflows where possible) 
    • Calibrating monitors & equipment health checks 
    • Support BESTSELLER IT in executing software updates and implementations ensuring disruption to standard production is minimal  
    • Support DAM implementation and drive local change management in the solution  
    • Ensuring all employees are set up according to BESTSELLER standards 

    Desired Skills and Experience: 

    • 2-5 years of experience in technical support role 
    • Experience in any programming language / generic programming logic 
    • Basic understanding of JavaScript, HTML and CSS 
    • Good knowledge of shell-scripting and/or Apple-script 
    • Clear understanding of Photoshop and Bridge extensions /scripts as well as Digital Asset Management systems and workflows 
    • Detailed knowledge of Apple computers & software 
    • Drive to automise repetitive tasks  
    • Bachelor degree or higher computer science / software engineering (or similar) 

     

    Your profile: 

    At BESTSELLER people are the key and it will be important that you fit and thrive in our international and dynamic BESTSELLER culture which means that you have a passion for E-commerce, are innovative, and driven by the opportunity to optimise existing solutions and test new solutions to improve our business. 

    Why work for us? 

    Besides being a challenging and inspiring place to work, we value a good work atmosphere and equally offer good benefits. To this extent, you can think off an excellent daily lunch made by a professional cook, a ‘fit for less’ plan and regular Friday events with colleagues. Last but not least, we have employees from all over the world and encourage international candidates to apply. If applicable, we will assist you in relocation formalities, ensuring a smooth transition to working and living in Amsterdam. 
     

    Interested? 

    We look forward to hearing from you! Please apply directly using the apply button below or via our website. In case you have any further questions about the role, you are welcome to contact Elin Akerstrom, Recruitment Specialist on phone +31625230722. 
     

    About BESTSELLER E-commerce 

    More than 15,000 people work at BESTSELLER worldwide. 
     
    BESTSELLER is a family-owned clothing and accessories company founded in Denmark in 1975, providing fast affordable fashion for women, men, teenagers and children under brands such as JACK & JONES, SELECTED, VERO MODA, ONLY, PIECES, VILA, OBJECT, JUNAROSE, MAMALICIOUS, NAME IT, Y.A.S, ADPT. and more. Products are available online, in branded chain stores, in multibrand and department stores. For more information, visit http://www.bestseller.com. The multi brand company of BESTSELLER is selling through more than 3000 retail stores and globally through E-commerce. The entrepreneurial spirit back in 1975 is still very much alive, and that is why BESTSELLER recently decided to relocate its E-commerce headquarter in Amsterdam.