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IT External Network Security Specialist (ITID)

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Technologies we use


  • Cisco


  • Jira

  • GitHub

  • Confluence

About the project

IT Network Security specialist who will be working as a part of the Network Functions Team. This candidate must have good understanding of Blue Coat Proxy, Network Security and related Networking protocols - OSI model, TCP / UDP, connection state etc. Will be responsible to deliver complex Projects, Service requests and must have hands-on experience in Blue Coat proxy technologies/troubleshooting to handle priority Incidents on Proxies in large scale environment.

In addition, this resource should be familiar with Perimeter security concepts - DMZ, multi-tier security zones etc, understanding of Checkpoint firewall and Cisco Routers/Switches. The team is adopting an agile working approach with regular stand-ups and task management. Individuals are expected to be self-sufficient and would be empowered to do so but also work as part of a team.

Your responsibilities

  • Blue Coat Proxy – working knowledge of Proxies in large scale environment.

  • Check Point Firewall- working knowledge of large scale firewalls, policy format and amendments. Understand standard NAT policy and policy download process

  • Troubleshooting - ability to identify network issues based on variety of tools / methods - packet captures, specific devices (Proxies, Firewalls and Routing/Switching) connection logging.

  • Ability to work through strict processes and compliance.

  • Maintain critical timescales for delivery

  • Work as part of a team and be self-motivated

  • Vendor Product Specific Knowledge

  • CISCO - basic knowledge of routing and switching concepts and IOS

  • General understanding of Load Balancing techniques with an exposure to F5 Technology

  • Troubleshooting and vendor management in case of error in the environment and functionality

  • Create documentation for the team which is helpful to do the job

  • Work on incident & problem management, permanent issue fix and production support

Our requirements

  • Strong experience with the following technologies:

  • Proxy Skills: Blue Coat, Zscaler.

  • Perimeter Security: Check Point Firewalls.

  • Routing and Switching: Cisco.

  • Experience working within large-scale enterprise IT environment.

  • Strong work ethic and interpersonal skills.

  • Strong networking and collaboration skills.

  • Strong communication skills across organisation levels.

  • Strong problem solving, analytical and conceptual skills.

  • After hours support during delivery.


  • Experience in Load Balancing Technologies: F5 LTM and GTM.

  • Good understanding on external Cloud Provider (e.g. AWS, GCP, Azure).

  • Strong technical background preferred and/or experience to equivalent level.

  • Quality awareness and a strong understanding of services.

  • Experience working with automation tools such as Ansible, Jenkins, CI/CD.

  • Experience working with DevOps tools e.g. GitHub, Jira, Confluence.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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