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IT Field Service Support

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 10.09.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    IT Field Service Support

    We are looking for a motivated IT Field Service Support to join our growing Team in Krakow Engineering Center. In your role, you will be responsible for providing support regarding hardware and software requests to users in Krakow site.

    RESPONSIBILITIES

    • Providing continuous support regarding hardware and software requests to users of Krakow Engineering Centre
    • Acting as interface with IT personnel to accomplish project and task goals
    • Monitoring and reporting on local IT inventory
    • Supporting A/V technologies, meetings, conference rooms
    • Supporting executive/VIP’s
    • Supporting PC’s, Tablets, Smart Phones, Cell Phones, Scanners, Printers and other technologies
    • Providing assistance with office moves (moving and set-up of IT equipment)
    • Proactively seeking to improve customer support and related processes by suggesting enhancements to functionality, new processes, adjustments to existing processes and improvement usage of existing tools within the computing environment
    • Performing all other necessary tasks related to IT support of Krakow site

    REQUIREMENTS

    • At least 2 years of work experience in IT Field Service role or similar
    • Current knowledge of industry trends and potential impact on the support business
    • Experience in a networked computing environment required
    • Experience in Microsoft Windows 7/ Windows 10 and Microsoft Office O365
    • Computer proficiency/manual dexterity
    • Ability to quickly learn new software
    • BA/MA degree preferred
    • Very good command of English
    • Excellent organization skills and attention to detail, ability to meet deadlines and manage priorities
    • Excellent customer service skills
    • Ability to work professionally with personnel of various company levels (including executive management) in person, in writing and by phone also in stressful situations

    WE OFFER

    • An informal and stimulating work environment with a high professional standard
    • Demanding and enjoyable work in an international team
    • Challenges and good possibilities for personal development
    • Competitive salary and a package of benefits
    • Relocation package if needed

    Interested? Please submit your CV in English.

    FMC Technologies Sp. z o.o., Buma Quattro Complex, Building C
     Al. Gen. Tadeusza Bora-Komorowskiego 25c, 31-523 Kraków