Infosys Poland Sp. z o.o.

IT help desk with Polish

Infosys Poland Sp. z o.o.O firmie

Infosys Poland Sp. z o.o.

Sucha 2

Wrocław

Infosys Poland - who we are?
Our Polish unit employs 2,300 highly qualified professionals, providing BPM. HRO and ITO services for 27 clients from all around the world in over 28 languages. Our key areas of services are tax management, master data management, finance & accounting, sourcing & procurement, business transformation projects and audit services.

Do you want to start your career in Customer Service (Technical support)?
That’s great! Join us and become...

IT HELP DESK WITH POLISH
WORKPLACE: CZECH REPUBLIC, BRNO

Required skill set:

  • Interest in Technology and willingness to learn and develop new skills
  • Polish (min C1) and English (B2)
  • Strong problem-solving skills and effective communication with customers in troubleshooting technical issues over the phone
  • Autonomous, a creative team player in a multicultural environment
  • Goal-oriented personality
  • Strong communication skills

Key Responsibilities:

  • Point of contact for L1 Service Desk.
  • Providing support
  • Investigating issues engaging with problem management
  • Continual service improvement activities.
  • Provide guidance to users on next steps to resolve access issues.
  • Continual Service improvement activities.

We Offer:

  • Permanent contract
  • Performance bonus
  • Meal vouchers
  • Language courses
  • Multisport card
  • 25 days of leave
  • Relocation Support (Initial Accommodation for 2 weeks)
  • Expat Assistance Services for new joiners
  • Bike Friendly
  • Modern offices in the center of Brno, 2nd largest city of Czech Republic

Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature. Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech!

Our Polish unit employs 2,300 highly qualified professionals, providing BPM. HRO and ITO services for 27 clients from all around the world in over 28 languages. Our key areas of services are tax management, master data management, finance & accounting, sourcing & procurement, business transformation projects and audit services.

Do you want to start your career in Customer Service (Technical support)?
That’s great! Join us and become...

IT HELP DESK WITH POLISH
WORKPLACE: CZECH REPUBLIC, BRNO

Key Responsibilities:

  • Point of contact for L1 Service Desk.
  • Providing support
  • Investigating issues engaging with problem management
  • Continual service improvement activities.
  • Provide guidance to users on next steps to resolve access issues.
  • Continual Service improvement activities.

Required skill set:

  • Interest in Technology and willingness to learn and develop new skills
  • Polish (min C1) and English (B2)
  • Strong problem-solving skills and effective communication with customers in troubleshooting technical issues over the phone
  • Autonomous, a creative team player in a multicultural environment
  • Goal-oriented personality
  • Strong communication skills

We Offer:

  • Permanent contract
  • Performance bonus
  • Meal vouchers
  • Language courses
  • Multisport card
  • 25 days of leave
  • Relocation Support (Initial Accommodation for 2 weeks)
  • Expat Assistance Services for new joiners
  • Bike Friendly
  • Modern offices in the center of Brno, 2nd largest city of Czech Republic

Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature. Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech!

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