IT Helpdesk Analyst with Spanish

Goal: to provide support and technical advice to Stanley Black&Decker end users globally.
Work time: 2 shifts: [14:00 to 22:00] and [16:00 to 24:00] (Monday to Friday).

Tasks:

• Remote technical support of internal end-users (according to procedures)
• Contact by phone, in Spanish & English
• Work in a call center environment, in a shift-system

Requirements:

• Experience in an IT Helpdesk environment
• Solid English & Spanish speaking skills
• Experience with administering Windows (7/8) and MS Office
• Practical knowledge of Active Directory, MS Exchange, (knowledge of SCCM is a plus)
• Knowledge of LAN / WAN Technologies, experience with TCP / IP
• Willingness to learn new technologies

We offer:

• Clear career path & advancement opportunities
• Attractive development / training programs (IT & soft skills)
• The opportunity to learn in-depth: AD 2012, SCCM 2012, MS Exchange 2010
• An opportunity to further develop your English language skills; lessons with a native speaker
• Equipment: laptop with dual 22” monitors
• New office near Rondo Daszyńskiego, within 10 meters of the underground station
• Labor law contract
• Private medical care

Please send your CV in

We reserve the right to reply to selected offers only.

Please include the following clause in your message: „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 roku o Ochronie Danych Osobowych; tekst jednolity: Dz. U. z 2002r. Nr 101, poz. 926 ze zm.)