Oferta pracy

IT Helpdesk Specialist


5 0007 000 net (+ VAT) / mth.
  • offer expired 3 months ago
  • B2B contract
  • full-time
  • specialist (Mid / Regular)
  • full office work, home office work, hybrid work
  • Immediate employment
  • remote recruitment


Nałęczowska 36C


Your responsibilities

  • Handling all English/Polish written communication within and outside the team

  • New skills and knowledge acquired during training

  • Providing estimated time needed to finish assigned tasks

  • Communication with other team members (developers, designers and testers) in order to ensure correctness of the project

  • Solving problems related to the daily use of computers and software

  • Support for administration of server systems, LAN network and selected software used by the company

  • Receiving and monitoring reports on failures and problems in IT functioning

  • Participation in planning and implementing IT development

  • Monitoring, analysis and assistance in the selection of optimal computer equipment

  • Purchase of IT equipment and keeping its records

  • Taking care of the security of services and data

Our requirements

  • English at a minimum level of B2 (higher intermediate)

  • Minimum one year of experience in a similar position

  • Knowledge of Microsoft 365

  • Knowledge of Atlassian solutions (Jira, Confluence, Slack)

  • Knowledge of Microsoft Windows, Linux, macOS operating systems

  • The ability to diagnose hardware and software faults

  • Knowledge of issues related to computer networks and shared resources based on Microsoft AD

  • Communication skills, the ability to work in a team and solve problems under time pressure

What we offer

  • Flexible working hours. Have to be presented and approved upfront

  • Remote working options. It’s all about your results, not your location

  • Market competitive salary

  • Non-corporate, informal and dynamic work environment

  • Possibility of project assignment changes

  • Participation in training courses

  • English improvement program

  • Team tech meet-ups and off-work parties

  • Industry & tech certifications

  • Hardware subsidy program

  • Reward-based referral program

About Us

Respect, fairness, lots of work, but with a balance between life and work. No corporatism in the DNA of the organization. People first!