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IT Helpdesk Specialist

VISION WARSAW Sp. z o.o.

VISION WARSAW Sp. z o.o.

Aleje Jerozolimskie 81

Warszawa

Technologies we use

Expected

  • Active Directory

Operating system

Your responsibilities

  • Provide desktop support to Windows users at every level of the organization

  • Ensure security and asset accountability for the office

  • Creative troubleshooting of issues that require solutions or innovative work-a-rounds

  • Ensuring the 1st Level IT Hotline service for internal customer

  • Fixing equipment, including printers, scanners, etc. (no repairs, only troubleshooting and basic replacements)

  • Setting up new equipment and upgrading existing systems

  • Continuous management of all access rights personalized identities in our IT infrastructure

  • Recording problems and their solutions for future reference

  • Taking part in various IT projects

Our requirements

  • Good knowledge of the Office365 cloud application, as well as desktop applications of MS Office

  • Understanding of IT network protocols, ability to track and solve issues with the network

  • Quick grasp and willingness to learn new things

  • Focus on solving problems and helping users to ensure their stable work in IT systems

  • Well knowledge of Windows and Linux operating systems

  • Strong ability to self-motivate and accomplish goals with minimal supervision, ability to communicate effectively across all levels of an organization

  • Ability to quickly learn new products and technologies and assist users in understanding them

  • Knowledge of Microsoft Active Directory

  • Very good knowledge of English language, a good knowledge of German will be an advantage

What we offer

  • Work in an international company with an established market position, dynamically developing in Europe

  • full-time contract

  • private medical care and a Multisport card

  • convenient office location in the center of Warsaw

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • corporate products and services at discounted prices

  • integration events

VISION WARSAW Sp. z o.o.

VISIONAPARTMENTS to firma powstała w Szwajcarii, w 1999 roku, specjalizująca się w wynajmie stylowych, w pełni wyposażonych apartamentów o wysokim standardzie. Firma VISIONAPARTMENTS powstała jako niewielki startup i w krótkim czasie urosła do rangi lidera na szwajcarskim rynku. Obecnie w ofercie firmy znajduje się ponad 1200 wysokiej klasy apartamentów w Szwajcarii, Niemczech, Austrii, Polsce i innych krajach Europy.

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