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IT manager

  • Szczecin, zachodniopomorskie
  • Dyrektor/Prezes
  • 06.02.2017

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Randstad Technologies specializes in search and selection of IT and IT/business professionals. We focus on recruitment of medium and high class specialists for all levels of organizations hierarchy.

    For our Client we are looking for:

    IT manager
    Ref. no: 42536
    Permanent job
    Location: Szczecin

    Responsibilities:

    • ensuring that IT maintenance work and troubleshooting is carried out to a high standard and complies with all company polices and guidelines, specifically IT and Health & Safety
    • overseeing the coordination of trouble tickets and change management to strict Service Level Agreements (SLAs)
    • you’re confident in your IT project management skills: you can coordinate and oversee your team’s projects as they support technical task execution
    • you’ll also ensure everyone in your team takes real IT Ownership, ensuring effective reporting while working towards efficient, internal customer satisfaction
    • you’ll own the development and management of the IT budget, through its lifecycle
    • ensuring that the IT team is as focused on company’s internal customers as you are, while delivering an outstanding level of service in the process
    • you’ll encourage, support and facilitate IT skill development of Company Center staff
    • you’ll manage people, hours and shifts: this will include staff and team scheduling
    • overseeing continuous improvement of all IT team processes and initiatives: you’ll get behind our department continually driving operational excellence
    • coordination of inventory and procurement management, as it relates to the needs and realities of your IT teams and their equipment
    • confident representation of the site and IT Team in local, regional and global meetings

    Requirements:

    Basic qualifications:

    • a technical Bachelor’s degree in a relevant discipline is necessary
    • previous, relevant management experience in an operations or logistics environment as an IT or ICT Manager, or alternatively as an IT Service Delivery Manager
    • previous experience in Linux/Unix support and/or Microsoft Windows support
    • you possess networking knowledge and expertise, specifically LAN / WAN and wireless
    • you’re confident with IT infrastructure, including comfort with data cabling and other fundamental aspects of computer facilities infrastructure
    • previous experience of developing, lobbying for, owning and managing IT budgets; including staff, hardware and software
    • you’re able to hit the ground running as a team leader; you possess in-depth, superior technical aptitude, alongside excellent written and oral communications skills in English
    • you can also offer effective project management skills, alongside the ability to deal effectively with all levels of company seniority, in a variety of situations
    • strong analytical skills, along with proven a problem-solving ability, are both a necessity
    • previous support team management experience, in the context of a fast-paced production environment, in which frequent and significant customer interaction is required
    • you’ll need to be excited about working in a fast-paced, rapidly-growing European (and global) environment; occasional travel will be required

    Preferred qualifications:

    • a Master’s degree in a relevant discipline is a nice-to-have
    • an understanding of core internet technologies, including DHCP, DNS, mail transport, TCP/IP and network file systems
    • CISCO experience and certifications
    • certifications in Unix/Linux System support and/or Microsoft Windows system support
    • telecom knowledge, including VOIP / SIP as well as mobile technologies
    • previous help desk / technical support experience
    • previous Service Delivery and Service Level Management experience
    • ITIL and Prince2 certifications would be advantageous
    • you’re able to develop clear and concise documentation
    • you’re willing and able to develop the skills needed to support specific Company Center Automated Systems
    • experience in procurement, inventory and asset management of IT equipment, as well as the overall IT lifecycle
    • you would be confident about coordinating with head office/corporate-based support groups to implement global IT changes

    Benefits:

    • very attractive salary
    • international work environment
    • challenging and very interesting projects



    Pursuant to the law, Randstad does not charge the candidates for participation in the recruitment processes.
    Recruitment agency (license no 47)