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IT manager

  • Szczecin, zachodniopomorskie
  • Dyrektor/Prezes
  • 2017-02-06

Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

Randstad Technologies specializes in search and selection of IT and IT/business professionals. We focus on recruitment of medium and high class specialists for all levels of organizations hierarchy.

For our Client we are looking for:

IT manager
Ref. no: 42536
Permanent job
Location: Szczecin

Responsibilities:

  • ensuring that IT maintenance work and troubleshooting is carried out to a high standard and complies with all company polices and guidelines, specifically IT and Health & Safety
  • overseeing the coordination of trouble tickets and change management to strict Service Level Agreements (SLAs)
  • you’re confident in your IT project management skills: you can coordinate and oversee your team’s projects as they support technical task execution
  • you’ll also ensure everyone in your team takes real IT Ownership, ensuring effective reporting while working towards efficient, internal customer satisfaction
  • you’ll own the development and management of the IT budget, through its lifecycle
  • ensuring that the IT team is as focused on company’s internal customers as you are, while delivering an outstanding level of service in the process
  • you’ll encourage, support and facilitate IT skill development of Company Center staff
  • you’ll manage people, hours and shifts: this will include staff and team scheduling
  • overseeing continuous improvement of all IT team processes and initiatives: you’ll get behind our department continually driving operational excellence
  • coordination of inventory and procurement management, as it relates to the needs and realities of your IT teams and their equipment
  • confident representation of the site and IT Team in local, regional and global meetings

Requirements:

Basic qualifications:

  • a technical Bachelor’s degree in a relevant discipline is necessary
  • previous, relevant management experience in an operations or logistics environment as an IT or ICT Manager, or alternatively as an IT Service Delivery Manager
  • previous experience in Linux/Unix support and/or Microsoft Windows support
  • you possess networking knowledge and expertise, specifically LAN / WAN and wireless
  • you’re confident with IT infrastructure, including comfort with data cabling and other fundamental aspects of computer facilities infrastructure
  • previous experience of developing, lobbying for, owning and managing IT budgets; including staff, hardware and software
  • you’re able to hit the ground running as a team leader; you possess in-depth, superior technical aptitude, alongside excellent written and oral communications skills in English
  • you can also offer effective project management skills, alongside the ability to deal effectively with all levels of company seniority, in a variety of situations
  • strong analytical skills, along with proven a problem-solving ability, are both a necessity
  • previous support team management experience, in the context of a fast-paced production environment, in which frequent and significant customer interaction is required
  • you’ll need to be excited about working in a fast-paced, rapidly-growing European (and global) environment; occasional travel will be required

Preferred qualifications:

  • a Master’s degree in a relevant discipline is a nice-to-have
  • an understanding of core internet technologies, including DHCP, DNS, mail transport, TCP/IP and network file systems
  • CISCO experience and certifications
  • certifications in Unix/Linux System support and/or Microsoft Windows system support
  • telecom knowledge, including VOIP / SIP as well as mobile technologies
  • previous help desk / technical support experience
  • previous Service Delivery and Service Level Management experience
  • ITIL and Prince2 certifications would be advantageous
  • you’re able to develop clear and concise documentation
  • you’re willing and able to develop the skills needed to support specific Company Center Automated Systems
  • experience in procurement, inventory and asset management of IT equipment, as well as the overall IT lifecycle
  • you would be confident about coordinating with head office/corporate-based support groups to implement global IT changes

Benefits:

  • very attractive salary
  • international work environment
  • challenging and very interesting projects



Pursuant to the law, Randstad does not charge the candidates for participation in the recruitment processes.
Recruitment agency (license no 47)

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