sharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyIT Manager
Vistra Poland
- Towarowa 28, Wola, WarszawaWarszawa, Masovian
- offer expired 25 days ago
- B2B contract, temporary staffing agreement
- full-time
- team manager
- hybrid work
- Immediate employment
- remote recruitment
Vistra Poland
Towarowa 28
Wola
Warszawa
Technologies we use
Expected
Active Directory
TCP/IP
Windows 10
MS Office Suite/Office 365
Your responsibilities
Managing a Support Team of 8 people
Organizing work within the team, delegating tasks to subordinates
Manage customer/end users/business expectations
Act as a point of escalation for daily operational issues
Provide support in solving incidents, service requests and problems
Build and maintain effective relationships with IT Regional Managers and Managing Directors
Act and take actions as a 1st line support and establish good relationships with members of 2nd and 3rd line support groups to support knowledge capture activities and to drive complex customer issues requiring cross functional effort to resolution
Seek continuous improvement in services delivered
Our requirements
Fluent English and Polish
Communication skills / responsiveness
3-5 years of IT experience in similar role of IT operations experience including ticketing systems, routing incidents and service request, call centre operations and metrics
General working knowledge of Active Directory, TCP/IP, Windows 10, MS Office Suite/Office 365
Advanced technical troubleshooting skills
Experience of working in a global team and in/for different jurisdictions
What we offer
Fixed-term employment or B2B contract ( 6 months )
Further professional development – trainings, language courses, co-financing of courses and studies
Reimbursement of costs of annual membership in professional organizations
Supportive atmosphere
Benefits: private healthcare, sport card, life insurance
Flexible working hours
Convenient location in the city center
Benefits
private medical care
remote work opportunities
flexible working time
employee referral program
inicjatywy CSR
modern office
co-financing of courses
life insurance
language courses (German, English and Polish)
Vistra Poland
Vistra oferuje szerokie spektrum usług od obsługi kadr i płac oraz księgowości, poprzez sprzedaż spółek typu shelf, po administrowanie funduszami, usługi powiernicze i fuzje. Obecnie w ponad 80 biurach na całym świecie pracuje blisko 5 000 osób, co sprawia, że firma plasuje się w światowej czołówce firm z branży.