Oferta pracy

IT Operations Lead - Integration Platforms

ABB PG Business ServicesO firmie

ABB PG Business Services

Pawia 7

Kraków

Hitachi ABB Power Grids is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help keep your lights on, the factories running, our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Innovation


To strengthen our Hitachi ABB Power Grids applications area, we are looking for an IT Operations Lead - Integration Platforms who will take full accountability for operational and support aspects of IT Platforms based Integration Services. Seize this unique opportunity and help to shape the future of our rapidly developing organization.

IT Operations Lead - Integration PlatformsNumer ref.: PL74381321_E4

Your responsibilities

  • Support Service Manager in the whole scope of processes and operational activity of IT Solutions and related Services in scope in alignment with Enterprise Architecture guidelines and timelines defined by Hitachi ABB Power Grids IT Leadership team
  • Manage integration platforms from initial planning, development through retirement (decommissioning). Is responsible for release management, operations and compliance management. Contributes to application portfolio and demand management.
  • Implement, manage, maintain and optimize Integration Platforms and corresponding solutions/services in regards of application knowledge. Is responsible for operations framework integrating Service Monitoring, Event, Incident, Problem, Change Control, Configuration Management, Service Remediation, and Service Level Agreements
  • Proactively support installation, management, maintenance, and optimization of internal and cross-functional processes related to IS solutions/services
  • Executes all actions in IS processes according to agreed RACIS specification
  • Maintain effective communication channels towards stakeholders on the delivery side internal and external service partners, and on the customer side - with IT teams of the connected applications and systems

Your background

  • Bachelor's or higher Degree in information systems, electrical or mechanical engineering
  • Minimum 5 years of experience in IT operations environment in various roles out of which a minimum of 3 years of experience in leading and/or managing application or platform operations in a complex multi geography/time zone environment
  • Systematic approach and business-oriented mindset combined with good articulation, negotiation, facilitation and consensus building skills
  • High sense of responsibility and commitment; dynamism and a high degree of resilience
  • Experience in problem solving and crisis management concepts
  • Thorough knowledge of IT service management concepts (ITIL)
  • Fluency in spoken and written English
  • Experiences working with Microsoft BizTalk, Azure Service Bus and MuleSoft technologies is an advantage

Benefits

  • Life insurance
  • Commute Refund
  • Multisport
  • Luxmed Health Care
  • Multikafeteria & Additional Perks

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