Oferta pracy

IT Operations Manager

ABB Business Services Sp. z o.o.O firmie

  • Kraków, małopolskie

  • Ogłoszenie wygasło 17 dni temu
  • Rekrutacja zdalna
  • Umowa o pracę
  • Pełny etat
  • Menedżer
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
ABB Marine & Ports is transforming the industry through electrical, digital and connected solutions. Our innovative technologies are redefining the future, bringing new levels of reliability, efficiency and sustainability to shipping while making our ports and terminals safer, greener and more productive.

As an IT Operations Manager you will be part of Marine Digital Service Team working with digital solutions already implemented on more than 1150 vessels across the globe. Our digital portfolio includes products for remote asset monitoring and troubleshooting, predictions of best routes for vessel’s journey, fuel usage optimization and more.
In order to keep our digital services running we need to supervise and maintain OT/IT infrastructure on the vessels and in the cloud. Marine Digital Service Team is in the middle of those activities.

You will contribute significantly to successful results in ongoing and future digital projects in Marine Digital Services team in Kraków. Reporting to the Local Marine Digital Service Manager, you will directly supervise work of 13+ engineers and utilize your knowledge and skills in IT Operations Management to deliver a top quality service.

To find out more about ABB Marine Digital Services please see the webpage:

ABB Marine on youtube:
IT Operations ManagerNumer ref.: PL78598259_E2
Your responsibilities
  • People Management. Manages, motivates and plans skills development of an IT Operational Team (13+ people). Expected to be 40% of the position’s time
  • Planning and Control. Resources forecast and allocation/planning to meet the demands of delivering digital services, taking into account dynamic profile of the business and keeping smart balance between urgent and long-term goals.
  • Service Quality focus. Uses the strengths of the team to achieve effective and efficient delivery of digital services. Helps to implement best practices, adopts standard processes and encourage re-use of good practices across various digital services. Setting, improving, and following up on IT Operations performance indicators.
  • Stakeholder Management. Manages a network of direct and functional stakeholders, structuring relationships to build rapport, trust and respect. Leads stakeholder engagement and seeks to inform, influence and challenge, using data driven insights. Understands the value chain of the business portfolio, customer journeys and customer touchpoints
  • Report out performance metrics, dashboards, monthly updates and roadmap progress to stakeholders when required.
  • Freedom in implementing own innovative ideas, visions and programs
Your background
  • University degree in Computer Science, Engineering or equivalent
  • 3+ years of hands-on experience in similar role, managing large-scale IT application and services in multi-national environment
  • Background and experience in one or more technology areas: IT/Application/ Infrastructure/ Network/ Cloud Operations
  • Excellent communication skills: verbal and written English
  • Open minded, creative, and innovative, technology enthusiast
  • Experience in marine industry would be an advantage
  • ITIL Certificate is a plus

We offer:

  • Enjoy a stable employment in a company with a long history in innovation and technology
  • Collaborate with experienced experts in an international environment
  • Seize individual development and training opportunities, from job specific to soft skills
  • Get private medical care (including offers for family members) and life insurance
  • Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program
  • Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities


  • Life insurance
  • Commute Refund
  • Multisport
  • Luxmed Health Care
  • Multikafeteria & Additional Perks

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