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IT PMO Specialist (Digital Infrastructure)

  • Kraków, małopolskie
  • Specjalista
  • 04.01.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

    IT PMO Specialist (Digital Infrastructure)
    Location: Kraków
    Ref No: HTK/DIGITAL/ITPMOS/01/2019

    This role facilitates the development and ongoing support of an optimised global Digital Cloud & Infrastructure Services portfolio by supporting the Delivery Assurance Lead in their activities, in ensuring senior management decisions lead to the fulfilment of strategic objectives through the delivery of programmes, projects, services and other BAU activities.  Primarily focus is on project/programme inception from prioritisation/categorisation/investment approval/interlock through to active reporting on delivery and associated quality assurance around this.   A further breakdown is outlined below:

    Key Accountabilities:

    • Onboarding of new work requests and ensuring appropriate financial and technical resource coverage is available or forecast, prior to prioritization and then passing for execution either as business as usual or a project
    • Establishing strong relationships with stakeholders to confirm detail of requirements/requests and negotiating win:win agreements
    • Assist with the development and maintenance of processes and tools/templates for the identification and processing of work coming into DCIS
    • Challenge submissions of new work with stakeholders to drive clear priorities and understanding, raising and escalating risks as appropriate
    • Collation of submissions to ensure all information is gained necessary to allow initial assessments of work and decisions to be made
    • Monitor existing resource workloads to allow ‘what if’ analysis on re-prioritising new work received or possible surplus or shortfalls, actively resolving or escalating issues as they arise 
    • Produce Resource Utilisation Requirement summaries for analysis to identify potential issues, over utilisation or lack of appropriate skills for future work
    • Report any resource conflicts or shortfalls which could prevent the ability to deliver
    • Ability to review new requests and align with investment v other priorities and forecast accordingly
    • Responsible for liaising with various members of the team and ensuring that financial forecasts are up to date
    • Reviewing associated finance tools to confirm funding assigned prior to work being undertaken
    • Proactive contribution to quarterly resource forecasting process
    • Establishment of consistent quality standards and practices to ensure successful delivery via adherence to governance arrangements, monitoring of performance and gathering of data for statistical reports
    • Checking alignment to known IT PPM Delivery Standards, Methodologies to ensure compliance to defined audit requirements
    • Ongoing quality assurance of the portfolio/projects including supporting documentation, to ensure continuous improvement to project delivery and portfolio management processes
    • Ongoing reviews of status reports identify common themes i.e. risks/issues/opportunities and drive these through to successful conclusion, ensuring lessons learnt are continuously communicated and/or considered prior to the onset of any new work
    • Review of project start-up and close-down activities ensuring all standards and requirements are met
    • Provision of feedback/metrics via regular Health checks to DCIS Head of Delivery
    • Creation of material and arrangement of various governance meetings, including secretariat responsibilities
    • Collation of various data, analysis, understanding and presentation to various audiences
    • Input into monthly Financial reporting


    • Min 2 years project management/PMO experience
    • Excellent Microsoft Office skills, particularly Excel and PowerPoint a must
    • Below are preferable, though not a necessity:
      • Previous background within HSBC using SMART, GDPM and other financial tools
      • Project Management Certified (e.g. PMP, PRINCE2, CPMP, APM)
      • Understanding of Digital, Technical and Cloud Infrastructure
      • Jira/Confluence experience

    We offer:

    • Stable job in professional team
    • Interesting path of career in an international organization
    • Consistent scope of responsibilities
    • Private health care, employees’ benefits


    You'll achieve more when you join HSBC.
    To apply for this position please send your curriculum vitae in English including reference number, using "Apply now" button below.
    Applications sent to us will be taken into consideration only if they include the following statement:
    I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
    In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]