Oferta pracy

Atos Poland Global Services Sp. z o.o.

IT Quality Manager

Atos Poland Global Services Sp. z o.o.About the company

  • Łąkowa 11, Łódź
    Łódź, Łódź
  • Valid for 2 days
    until: 09 May 2021
  • Remote recruitment
  • Remote work
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Atos Poland Global Services Sp. z o.o.

Łąkowa 11

Łódź

Your responsibilities

  • As an IT Quality Manager you will be working in the Quality Management department, managing quality in projects realized for our customers worldwide or internal improvement projects.

  • Managing quality of projects or services performing software development, software integration or applications maintenance in diverse lifecycle phases from pre-sales activities through delivery until the post-production support

  • Development of quality documentation related to projects or processes

  • Providing guidance and quality related education to projects and services

  • Ensuring project documentation is kept and organized in a structured way

  • Providing Knowledge Management to the teams

  • Managing Customer Satisfaction and facilitating actions leading to satisfaction improvement

  • Identifying and managing improvements in projects (Continuous Improvement)

  • Auditing: carrying on internal audits of project health and managing the corrective actions

  • Deploying quality related measurements and setting up daily, weekly or monthly reporting in processes or projects (KPI Dashboards)

  • Interacting with Project Management and Top Management to determine root cause of issues and pushing for changes in projects or organizational improvements

  • Conducting RCA and providing inputs for further analysis or improvements.

Our requirements

  • Prior experience and knowledge of software development process / SDLC (please describe in CV)

  • Prior experience in quality management, project management, process management or in operations positions for business or corporate processes (please describe in CV)

  • Knowledge of some of problem-solving techniques (e.g. Lean, Kaizen, Six Sigma, 5W, Control charts)

  • Risk management experience

  • Passion to improve quality

  • Business communication skills, including confronting Top Management, and ability to influence others

  • Masters’ degree, preferably technical/quality management or management based

  • Power user level knowledge of Microsoft Excel and PowerPoint

  • Fluency in written and spoken English (at least B2 level)

  • Willingness to learn new tools (e.g. Power BI) and techniques

  • Willingness to travel (occasionally)

Optional

  • Experience in setting up or optimizing Software Development process in large and complex IT projects / programs (30+ FTE teams, multiple vendors, waterfall or agile or mix)

  • Former experience in Project Management, Service Management or Technical Leadership of dev or devops teams

  • Experience in internal auditing of IT projects focused on project health check

  • Experience and/or understanding of frameworks and models such as Process Management / Business Process Management, Project Management, Agile Management, CMMI, PCMMI

  • Certification in: Project Management (e.g. CAPM, PMP, IPMA C/D, Prince), Agile (e.g. CSM, PSM, Agile PM, Safe), DevOps, BPM or BA, Lean Six Sigma, ISO 9001 IA, ISO 27001 IA, ISO 20000 IA or other Quality Certifications

  • Internal auditor experience in ISO 9001 or ISO 20000 or ISO 27001 or ISO 14001

  • Experience in audits or assessments or Continuous Improvement techniques

  • Knowledge of issue tracking and tickets tracking tools such as JIRA, GitLab, ServiceNow, BA tools

  • Change Management experience

What we offer

At Atos, great working conditions will always come without conditions.

Shape the future of digital.

And your too.

#TheFutureIsOurChoice

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • integration events

  • dental care

  • no dress code

  • extra social benefits

  • christmas gifts

  • employee referral program

  • charity initiatives

  • global IT projects

  • new technologies

Recruitment stages
1

Apply to work at Atos

2

Screening

3

Interview

Atos Poland Global Services Sp. z o.o.

At Atos, as a global leader in secure and decarbonized digital

business technology, we work together with companies and

industries around the world.

AI, IoT, big data & analytics, cybersecurity, cloud, edge computing

and sustainability… shaping the future of the information space

with our clients is exciting yet challenging.

That is the reason why at Atos, together we bring the diversity

of our people’s backgrounds and skills to make choices that

will have positive economic, social and ethical impacts

on business and humanity tomorrow.

At Atos, the future is our choice.

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This is how we work
This is how we work

Atos offers IT infrastructure management services, IT systems integration, outsourcing and IT consulting.

We are also the worldwide IT partner of the Olympic and Paralympic Games.

We employ over 110,000 employees worldwide, and thanks to our presence in 73 countries, we offer our clients expert services of the highest quality with global reach.

Atos has been operating in Poland for over 20 years. We are present in 6 cities in Poland - Bydgoszcz, Wroclaw, Warsaw, Lodz, Opole and Krakow.