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IT Service Consultant, CIAM

  • Poznań, wielkopolskie
  • Specjalista
  • 2018-09-28

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    IT Service Consultant, CIAM
    JOB NO.: WD183250

    Your Responsibilities:

    We are a team of IT experts, who provide excellent services for GSK sites worldwide on a daily basis. As a part of a global healthcare company, we work in a multinational environment, support around 100 000 GSK employees and over 20 000 systems in the entire company. At present, at our office in Poznan, we employ about 700 highly-skilled professionals.Main business areas supported by GSK IT are: Cyber security, Research & Development, CRM applications, Mobile Applications, drug production monitoring.Joining GSK as IT Consultant, Software Developer you will be a part of a team providing service for CRM application dedicated for medical sales representatives supporting healthcare organizations and professionals.

    Key responsibilities:

    • Providing technical support for GSK web sites built on Gigya and Adobe Experience Manager (AEM) platforms
    • Building CIAM/Database instances interacting with HCP portals and other GSK web sites
    • Implementing web components for user registration, login, multichannel communication, events signing-in
    • ETL programming/scripting for data transformation, migration and sync-up
    • Playing a role of technical leader: supporting team, knowledge sharing as well as writing technical documentation, leading service improvement initiative, providing technical assessments for proposed solutions and identification of technical issues and troubleshooting
    • Collaborating with back-end and front-end teams to build the web sites and solving reported issues according to service guidelines and working on the new functionalities
    • Ensuring high quality of provided service

    Basic qualifications:

    • Two years of experience in IT in application or data support
    • Experience in service support and service processes, exposure to ITIL as well as working experience in Agile and Scrum methodology
    • Knowledge and experience in Data Operations (ETL), HTML5, CCS3, JavaScript
    • Experience in development and programming (Database, Website) and knowledge of tools such as Atlassian (Jira, Confluence)
    • Very good English verbal & written communication skills (B2)

    Preferred qualifications:

    • Ability to take ownership and responsibility for projects as well as to solve technical issues independently
    • Degree in Engineering or IT or Technical Sciences

    Our offer:

    You are invited to submit your CV with the motivational letter in English using the “Apply now” button.

    Thank you very much for your interest in development opportunities with GlaxoSmithKline.

    Learn more about GSK IT at:
    gskit.pl and gskwybitni.pl
    Apply at pl.gsk.com/pl/kariera/
    PL/PR/0072/16 2016.09.23; 2017.09.22