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IT Service Desk Agent

  • Warszawa, mazowieckie pokaż mapę
  • Specjalista
  • 2018-02-06

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

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    IT Service Desk Agent
    We are looking for a positive and organized IT Support professional to develop a career in our  multinational Service Desk team, delivering quality with friendly attitude to Users from Poland, Russia, Nordic and Baltic countries. Look at our People

    WHAT YOU CAN EXPECT AT CIRCLE K

     
    Annual bonus
     
     Private medical care
     
     Subsidized sport activities
     
    Flexible working hours 
     
    English lessons
     
    Discounts for our products 
     
     Integration events
     
     Life insurance
     
    Fruit in the office
     
     Possible home office
     
    New technologies 
     
    Great team 

    What you can expect at Circle K

    • Annual bonus
    • Private medical care
    • Subsidized sport activities
    • Flexible working hours
    • English lessons
    • Discounts for our products
    • Integration events
    • Life insurance
    • Fruit in the office
    • Possible home office
    • New technologies
    • Great team

    Responsibilities

    • Support users in daily operation issues
    • Proactive monitoring of applications and infrastructure
    • Document solutions into Knowledge Base articles to improve service delivery and quality
    • Support and troubleshoot enterprise applications, client server and web-based solutions
    • Connectivity and networking support and troubleshooting in complex, multi-site LAN/WAN environment
    • Be part of 24/7 on duty service with weekends and evening shift as home office.

    Qualifications

    • 1 Year experience at IT support position 
    • Comprehensive understanding of IT technology and  support systems
    • Advanced MS Windows skills and MS Office skills
    • Fluent English, verbal and written is required
    • Experience in IP Networks, Active Directory, Remote tools as an advantage
    • Ability to work independently

    ABOUT CIRCLE K

    Circle K, in Europe previously known as Statoil Fuel & Retail, is one of the world’s leading convenience and fuel retail businesses and has close to 12,300 sites across its network in
    North America, Europe, Asia and the Middle East. We aspire to become the world’s preferred destination for convenience and fuel.
    We have changed our name and that is just the beginning. Join us on our exciting journey being part of the global Circle K brand!

    Business Centre in Warsaw is part of our SSC in Riga and provides IT services for entire Circle K . It operates in different areas, like Infrastructure, Development, Support and Service Management, Business Intelligence, Strategy and Architecture, DevOps, UX and many others. We are a part of global company, but in our IT department in Warsaw we are creating a friendly workplace for best IT specialists, with particular attention to flexibility and openness for new technologies.