Oferta pracy

IT Service Desk Analyst

Wavin Shared Services sp. z o.o.O firmie

  • Poznań

    Poznań, Greater Poland
  • Ogłoszenie wygasło 6 godzin temu
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Technologies we use


  • C#

  • MVC

  • Entity Framework

  • SQL Server

  • TeamCity

  • RabbitMQ

  • SVN

  • Git

  • Castle Windsor

Your responsibilities

  • Support and configuration of computer hardware (computers, mobile devices, printers, etc.) in the scope of standard software (operating systems, network service programs, office programs and other desktop applications);

  • Supporting and solving issues based on notifications from users;

  • Collaborate with other organizational support sections and IT departments in the organization and external service companies in problem-solving;

  • Remote hands for the second line of support and assistance in implementing new solutions in the area of the above mentioned IT infrastructure elements based on tools for large enterprises;

  • Preparing orders for IT equipment and accessories;

  • Support for cloud services such as SharePoint and OneDrive.

Our requirements

  • Communicability and independence;

  • Very well organized and thoroughness

  • Education of a minimum of IT technician and will to learn new things, including IT topics;

  • Knowledge of IT infrastructure and office applications, IT Infrastructure Library methodologies (MS Windows Administrator certificates, ITIL knowledge and certificate, office systems and applications will be an advantage);

  • Very good knowledge of computer hardware and MS Windows systems;

  • Knowledge from the user side of Microsoft solutions - Exchange, Sharepoint, SCCM;

  • Good English skills;

  • Driving license category B;

  • Good organization of work and the ability to work in an international team

Division of working time

Shift on phone and ticket system


Solving issues that can’t be done


Trainings for users


Cooperation with 2nd and 3rd line

What we offer

  • Interesting and challenging job;

  • Opportunity to take part in an interesting projects;

  • Friendly working atmosphere;

  • After probationary period we offer unlimited time contracts;

  • Quarterly bonus based on achievement;

  • Extensive benefit package (including private healthcare and Multisport card);

  • Internal and external trainings;

  • Position with opportunity for further development;

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • flexible working time

  • no dress code

  • modern workplace

Wavin Shared Services sp. z o.o.

Wavin Shared Services Ltd. (WSS) has been providing accounting, reporting, IT business application, master data, procurement, compliance, internal audit, 2D&3D technical designing services around Europe for Wavin companies since 2013

Wavin Shared Services Ltd. is part of Orbia which is known for operational excellence, relentless innovation and a result-driven culture. Orbia is a purpose-led company, passionate about the challenges that define how people will live and thrive tomorrow. We hold a big vision to combine the strengths of our businesses so we can collectively add up to something greater. Because big, systemic issues require strategic, collaborative, and human-centered solutions that are difficult for any one company to tackle alone

More details about Wavin Shared Services can be found at https://wavinssc.com/

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