Oferta pracy

IT Service Desk Analyst

Wavin Shared Services sp. z o.o.O firmie

  • Poznań

    Poznań, Greater Poland
  • Ogłoszenie wygasło 6 godzin temu
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Technologies we use

Expected

  • C#

  • MVC

  • Entity Framework

  • SQL Server

  • TeamCity

  • RabbitMQ

  • SVN

  • Git

  • Castle Windsor

Your responsibilities

  • Support and configuration of computer hardware (computers, mobile devices, printers, etc.) in the scope of standard software (operating systems, network service programs, office programs and other desktop applications);

  • Supporting and solving issues based on notifications from users;

  • Collaborate with other organizational support sections and IT departments in the organization and external service companies in problem-solving;

  • Remote hands for the second line of support and assistance in implementing new solutions in the area of the above mentioned IT infrastructure elements based on tools for large enterprises;

  • Preparing orders for IT equipment and accessories;

  • Support for cloud services such as SharePoint and OneDrive.

Our requirements

  • Communicability and independence;

  • Very well organized and thoroughness

  • Education of a minimum of IT technician and will to learn new things, including IT topics;

  • Knowledge of IT infrastructure and office applications, IT Infrastructure Library methodologies (MS Windows Administrator certificates, ITIL knowledge and certificate, office systems and applications will be an advantage);

  • Very good knowledge of computer hardware and MS Windows systems;

  • Knowledge from the user side of Microsoft solutions - Exchange, Sharepoint, SCCM;

  • Good English skills;

  • Driving license category B;

  • Good organization of work and the ability to work in an international team

Division of working time
35%

Shift on phone and ticket system

35%

Solving issues that can’t be done

15%

Trainings for users

15%

Cooperation with 2nd and 3rd line

What we offer

  • Interesting and challenging job;

  • Opportunity to take part in an interesting projects;

  • Friendly working atmosphere;

  • After probationary period we offer unlimited time contracts;

  • Quarterly bonus based on achievement;

  • Extensive benefit package (including private healthcare and Multisport card);

  • Internal and external trainings;

  • Position with opportunity for further development;

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • flexible working time

  • no dress code

  • modern workplace

Wavin Shared Services sp. z o.o.

Wavin Shared Services Ltd. (WSS) has been providing accounting, reporting, IT business application, master data, procurement, compliance, internal audit, 2D&3D technical designing services around Europe for Wavin companies since 2013

Wavin Shared Services Ltd. is part of Orbia which is known for operational excellence, relentless innovation and a result-driven culture. Orbia is a purpose-led company, passionate about the challenges that define how people will live and thrive tomorrow. We hold a big vision to combine the strengths of our businesses so we can collectively add up to something greater. Because big, systemic issues require strategic, collaborative, and human-centered solutions that are difficult for any one company to tackle alone

More details about Wavin Shared Services can be found at https://wavinssc.com/

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