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OERLIKON BUSINESS SERVICES EUROPE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

IT Service Desk Operator

OERLIKON BUSINESS SERVICES EUROPE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄAbout the company

  • Złota 59, Warszawa
    Warszawa, Masovian
  • Valid an hour
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

OERLIKON BUSINESS SERVICES EUROPE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Złota 59

Warszawa

Your responsibilities

  • Responsible to execute IT operations and support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction

  • Act as a single point of contact for Receiving, logging and managing phone calls and emails from staff regarding IT issues and queries

  • Ensure that Oerlikon IT standards and Security are implemented and respected

  • Contribute to maintain assets and monitor IT infrastructure

Our requirements

  • Bachelor’s degree in computer science, IT or related discipline

  • Minimum 3 years of experience in a service desk or technical support environment and at least year experience in a global service delivery team

  • Certification on Microsoft Desktop Support Technician or Microsoft IT support is a plus and a Certification in ITIL foundation is preferred

  • Experience in using IT project management methods/tools

  • Excellent verbal and written communication in English

  • Knowledge of German would be beneficial

What we offer

  • Opportunity to grow

  • Friendly work culture

  • Multicultural and international work environment

  • Openness to your opinion

  • Great work location (Skylight building next to Zlote Tarasy)

  • Ergonomic elevator desks

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • fruits

  • no dress code

  • meal passes

  • participation in building new SSC

  • work-life balance

  • sweet cakes day

OERLIKON BUSINESS SERVICES EUROPE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Oerlikon is a leading global technology Group, with a clear strategy to become a global powerhouse in surface solutions, advanced materials and materials processing. Backed by the key ability to intelligently engineer and process surface solutions and advanced materials, the Group is committed to invest in value-bringing technologies that provide customers with lighter, more durable, more efficient and environmentally sustainable products.

A Swiss company with around 100 years of tradition, Oerlikon operates its business in two Segments – Surface Solutions and Manmade Fibers – following the divestment of the Drive Systems Segment. It has a global footprint of more than 10 500 employees at 175 locations in 37 countries and generated sales of CHF 2.6 billion in 2018.

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This is how we work
This is how we work