Oferta pracy

IT Service Desk Specialist With German

Hays PolandO firmie

  • Gliwice, śląskie

  • Ogłoszenie wygasło 19 dni temu
  • Umowa o pracę
  • Pełny etat
  • Specjalista (Mid / Regular)
IT Service Desk Specialist with GermanNumer ref.: 1140642

Your new company
Four our Client, well-known international company located in Gliwice we are looking for a person interested in the role of IT Service Desk Specialist with German.

Your new role
• IT support for internal users with their IT related operations: accessibility, usability, hardware and software related issues
• Dealing with phone, self service portal and email incidents and requests from IT users within whole organisation
• Analyse and remotely resolve simple and complex incidents and requests
• Identify, diagnose and resolve problems together with other support teams
• Participate in projects
• Follow the implemented processes (ITIL) and internal routines
• Contribute to continuous improvement of our daily work

What you'll need to succeed
IT Service Desk Specialist has a thorough understanding of client related issues, but is also able to troubleshoot issues together with client development, network, datacenter or application teams.
• very high degree of customer orientation and cooperation as well as very good communication skills
• very good English skills, both written and spoken
• very good German skills are highly welcome
• experience in customer support is an asset
• basic IT knowledge
• ability to work independently in an international team, but also able to organize/coordinate work with others
• pro-active behaviour, take initiatives to improve our daily work
• willingness to travel internationally

What you'll get in return
• job in an international environment and a young, dynamic team with ambitious yet realistic goals fostered by team spirit and open communication
• opportunity for professional development
• excellent work atmosphere
• attractive salary adequate to the skills and experience
• rich benefit package (e.g. private healthcare & My Benefit)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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