Oferta pracy

IT Service Desk - Support Specialist

Michael Page

  • Krzeszowice

    Krzeszowice, Lesser Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Technologies we use

Expected

  • Office365

  • MS Windows

Your responsibilities

  • Global End User support with focus on Europe

  • Issue handling and escalation according to service level agreements

  • Provide IT service, guides and "one to one" and "one to many" IT training

  • Support of current, new and future end user IT devices and applications

  • Installation, configuration, and setup of IT systems

  • Software installation, printer configuration, video conference setup etc.

  • User administration

Employer requirements

  • General good knowledge of IT platforms

  • A technical, logical thought process

  • Experience in hardware and software installations

  • Experience in user administration in a Windows environment

  • Experience in the use of MS Windows and Office365 environment

  • Experience in users' administration with Active Directory

  • Good knowledge of IT support processes (best practice)

  • Problem-solving skills

  • Ability to prioritize and delegate

  • Polish and English languages at the communicative level are a must. French or Spanish are nice to have but not mandatory

What employer offers

  • Possibility for a hybrid work system

  • Multisport card

  • Private healthcare

  • Life insurance

  • Company phone

  • Necessary equipment for work

  • Benefits

  • sharing the costs of sports activities

Michael Page

The company offers allergy immunotherapy products in the form of injections, sublingual drops and sublingual tablets - the latter being the newest, best documented and most convenient form of treatment. In addition, it manufactures an epinephrine auto-injector for the treatment of severe allergic reactions (anaphylaxis) and also manufactures products used in allergy diagnostics.

Scroll to the company’s profile