IT Service Management Consultant

IT Service Management ConsultantNumer ref.: 7526

You are a great Candidate if:

• You have at least 3-5 years of experience in working with established IT Service Management practices in a corporate environment
• You have at least 1 year of direct IT operations/service management experience ideally in the FMCG industry
• You are a certified ITIL v3 Practitioner with expert understanding of the Service Design, Transition, Operation stages or equivalent ITIL v4 Service Management practices
• You have experience facilitating requests and tasks across technical teams, third party vendors and internal customers
• You instil trust and confidence by communicating with authority at any organizational level
• You have excellent relationship skills for dealing with customers, vendors and management
• You are both communicative and a good communicator at operational and tactical levels across a diverse landscape of technology partners
• You can deal with ambiguity stemming from dynamic business and organizational plans
• You are flexible and adapt to changing priorities with promptness, efficiency and ease
• You have a strong ability to work independently and manage your own time