KSY/ITS/GDA/01/P

The Controller of your personal data is “IT KONTRAKT” Sp. z o.o. with registered office in Wrocław, ul. Gwiaździsta 66, 53-413 Wrocław, e-mail contact: [email protected]. Your personal data will be processed in accordance with the GDPR in order to carry out the recruitment process currently conducted recruitment on the basis of consent pursuant to art. 6 para. 1 letter a) of the GDPR. You are entitled to request the controller to access your personal data relating  to correction, removal, limitation of processing and transferring data. 


Pełną informację odnośnie przetwarzania Twoich danych osobowych znajdziesz 
IT KONTRAKT

IT Service Manager

IT KONTRAKTO firmie

  • Gdańsk, pomorskie

  • Ważna jeszcze 12 dni
    5 Marzec 2020
  • Umowa o pracę, Kontrakt B2B
  • Pełny etat
  • Specjalista
Dlaczego powinieneś dołączyć do IT Kontrakt? Bo tutaj jesteśmy sobą!
Zgranym zespołem ekspertów, który ponad wszystko ceni sobie partnerskie relacje. Szukamy wyzwań nie tylko na płaszczyźnie zawodowej, ale również tam, gdzie liczy się dobra zabawa oraz spełnianie naszych pasji - nie tylko tych związanych z IT. „Aktywnie po pracy – efektywnie w pracy” to hasło, które faktycznie odzwierciedla nasze codzienne działania. Dołącz do nas i przekonaj się sam!
IT SERVICE MENAGER
Polska, Gdańsk
Nr ref.: KSY/ITS/GDA/01/P

Join  to our team and work for the largest financial institution in the Tri-City

We are looking for an IT Service Manager who will be working with skilled, international teams in a fast-paced, agile environment, you’ll play a part in making us truly digital. We all have a role in building the best bank that serves our customers’ changing needs – through innovative solutions, collaboration and partnering with fintechs

Responsibilites:

  • Be the main point of contact to the Application Owner in the business organization
  • Represent applications support team in QRAs and coordination meetings with other organizations in IT and business
  • Lead the managed service teams to fulfill Incident, problem, change processes, organize and handle the backlog related to operational issues 
  • Support Business in the FAC area during Incidents according to the business 
  • plan, daily coordinate and solve issues and drive improvements from IT operational support prospective
  • Formalize cooperation (i.e. OLAs, SLAs, KPIs)

Requirements:

  • Excellent spoken and written English skills
  • Previous experience in Service Management or similar role
  • Experienced within ITIL framework. ITIL and/or PMP certification
  • Experience in vendor and contract management is highly evaluated
  • Structured and analytical mindset

Oferujemy

Ciągłe podnoszenie kwalifikacji zawodowych
Stabilne zatrudnienie
w profesjonalnym środowisku
Zróżnicowany zakres realizowanych
projektów
Prywatna opieka
medyczna i karta sportowa
Prawdziwy wpływ na rozwój Twojej ścieżki kariery
Pracę w zespole, dla którego Twoja opinia ma znaczenie
Imprezy integracyjne, wydarzenia sportowe
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

Please include in your application the following consent:


I agree to the processing of my personal data provided by me, not mentioned in art. 221 § 1 of the Labor Code, or other specific provisions applicable pursuant to art. 221 § 4 of the Polish Labour Code, in order to recruit by the Administrator - IT Kontrakt  Sp. z o.o. with registered office in Wrocław, ul. Gwiaździsta 66, 53-413 Wrocław, for the position IT SERVICE MANAGER

Join  to our team and work for the largest financial institution in the Tri-City

We are looking for an IT Service Manager who will be working with skilled, international teams in a fast-paced, agile environment, you’ll play a part in making us truly digital. We all have a role in building the best bank that serves our customers’ changing needs – through innovative solutions, collaboration and partnering with fintechs

IT SERVICE MENAGERNumer ref.: KSY/ITS/GDA/01/P

Responsibilites:

  • Be the main point of contact to the Application Owner in the business organization
  • Represent applications support team in QRAs and coordination meetings with other organizations in IT and business
  • Lead the managed service teams to fulfill Incident, problem, change processes, organize and handle the backlog related to operational issues 
  • Support Business in the FAC area during Incidents according to the business 
  • plan, daily coordinate and solve issues and drive improvements from IT operational support prospective
  • Formalize cooperation (i.e. OLAs, SLAs, KPIs)

Requirements:

  • Excellent spoken and written English skills
  • Previous experience in Service Management or similar role
  • Experienced within ITIL framework. ITIL and/or PMP certification
  • Experience in vendor and contract management is highly evaluated
  • Structured and analytical mindset
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

Please include in your application the following consent:


I agree to the processing of my personal data provided by me, not mentioned in art. 221 § 1 of the Labor Code, or other specific provisions applicable pursuant to art. 221 § 4 of the Polish Labour Code, in order to recruit by the Administrator - IT Kontrakt  Sp. z o.o. with registered office in Wrocław, ul. Gwiaździsta 66, 53-413 Wrocław, for the position IT SERVICE MANAGER

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