Pracuj.plprivate medical care
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyIT Service Manager
3Shape Poland Sp. z o.o.
- Południowa 27c, Gumieńce, SzczecinSzczecin, West Pomeranian
- offer expired over a month ago
- contract of employment
- full-time
- manager / supervisor
- Immediate employment
3Shape Poland Sp. z o.o.
Południowa 27c
Gumieńce
Szczecin
Your responsibilities
Design and build processes across the IT organization in co-operation with other teams and stakeholders
Documenting changes in operational procedures and processes
Continuous improvement of the IT documentation and processes as a response to incidents and audits reports
Providing IT Service Management (ITSM) process support: request, incident, problem, change, asset and configuration
Ensure process compliance in the IT Operations team through supervision and review
Handling internal and external audits in the IT Operations team
Lead own projects as well as participate in projects with focus on process design and improvement
Monitoring and reporting of IT compliance to relevant managers and pro-active co-operation in terms of solving procedural problems
Working with a variety of business and technical teams to enhance service
Our requirements
+ 5 years’ experience from IT, preferably IT Operations team
Previous experience with ITIL framework (ITIL certificate would be an asset)
Knowledge of and experience in designing, documenting, monitoring, and improving IT processes
IT knowledge allowing to work fluently with IT professionals and to understand the IT processes being followed by 1st line of support, IT Infrastructure and Cloud teams
Project management skills that enable you to lead activities of medium complexity
Fluent in English, as you will work closely with colleagues around the world and with the headquarter in Copenhagen
ISO 27001 knowledge would be a benefit
What we offer
A professional challenge in a highly dynamic globally oriented business environment
Informal atmosphere, among best in class colleagues with a strong emphasis on supporting creativity and fostering well-being of the employees
A large degree of independence and freedom to plan and streamline your own tasks
Competitive employment terms and benefits
Lunch in our canteen for only 2 PLN
Stable employment conditions (contract of employment)
Personal growth and development through continuous learning
Fruit, vegetables, snacks to keep you fueled
Benefits
life insurance
fruits
integration events
dental care
corporate library
no dress code
coffee / tea
parking space for employees
leisure zone
extra social benefits
holiday funds
employee referral program
charity initiatives
Please apply as soon as possible by clicking on the "send application" and uploading your CV in English. We will interview continuously until the right candidate has been found.
For more information, visit our web-site: www.3shape.com. In case you have any questions, please contact Arkadiusz Sokal at +48 690 317 733
3Shape Poland Sp. z o.o.
3Shape is looking for a skilled IT Service Manager to join our global IT team.
3Shape is a global market-leading provider of dental and audio technology for laboratories and clinics founded in year 2000 by two graduate students. Today the company's fast-growing team of over 2,000+ employees in over 20 offices worldwide is serving customers in more than 100 countries.