Oferta pracy

IT ServiceDesk Specialist with Finnish

Wienerberger Ceramika Budowlana sp. z o.o

  • Opole

  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work, hybrid work
  • Immediate employment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Technologies we use


  • Bash

  • PowerShell

  • SQL

Your responsibilities

  • Providing day to day support for users and relevant IT systems (L1 support).

  • Handling incidents and changes according to agreed SLAs.

  • Categorizing and prioritizing end user support requests by utilizing ticketing system to provide up-to-date status and escalate when needed.

  • Coordinating work of various internal external ICT service providers.

  • Responding to client requests in a timely and accurate manner.

  • Acting as a strong and competent business partner, conducting proposals to make business processes easier and more efficient by using modern IT solutions

  • Participating in different IT & digitalization project as a project team member. and/or IT consultant.

Our requirements

  • Communicative knowledge of Finnish and English

  • At least 1 year of experience within IT suport area.

  • Deskops and mobile devices installation, maintenence and lifecycle planning skills (Windows 10 &IOS).

  • Strong knowledge of Active Directory and other Microsoft services, like: DNS,DHCP,IIS.

  • Understanding and implementing Group Policy Object (GPO)

  • Basic network operation knowledge.


  • Experience in scripting languages (i.e. Bash, PowerShell, Azure CLI).Knowledge of MS SQL

  • Very good knowledge of ITIL methodology – incident, change, request and problem management.

Development opportunities we offer

  • development budget

  • external training

  • intracompany training

  • mentoring

  • soft skills training

  • technical knowledge exchange within the company

  • time for development of your ideas

What we offer

  • Hybrid work - if you live near our office in Warsaw.

  • Remote work, if you live far from Warsaw (then once a month you will visit our office in Warsaw).

  • Work in a stable company and an international environment.

  • Laptop and mobile for private use.

  • Multisport, medical care (Allianz).

  • Prepaid cards for holidays.

  • Group and life insurance.

  • Holiday subsidies, discounts on company products.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • corporate products and services at discounted prices

  • integration events

  • mobile phone available for private use

  • computer available for private use

  • retirement pension plan

  • preferential loans

  • no dress code

  • coffee / tea

  • pre-paid cards

  • holiday funds

  • sharing the costs of holidays for kids

  • christmas gifts

  • employee referral program

Wienerberger Ceramika Budowlana sp. z o.o

Wienerberger AG is a leading international supplier of building materials and infrastructure solutions. We are improving people’s quality of life and shaping the future of construction.

The company Wienerberger was established in 1819 in Vienna and has locations in more than 30 countries.

We are market leader in different areas (bricks, roof-tiles, pavers, ceramic and plastic pipes) and are expanding our product portfolio to digital services.

To support our business units and companies to our best, we are establishing in Poland a regional IT competence centre, which is responsible for regional initiatives and projects.

Join our regional IT & Digitalization team!

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