Oferta pracy

IT ServiceDesk Specialist with Finnish

Pracuj.pl dla Firm

  • Warszawa

    Warszawa, Masovian
  • offer expired 14 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work, hybrid work

Technologies we use

Expected

  • Bash

  • PowerShell

  • SQL

Operating system

Your responsibilities

  • Providing day to day support for users and relevant IT systems (L1 support).

  • Handling incidents and changes according to agreed SLAs.

  • Categorizing and prioritizing end user support requests by utilizing ticketing system to provide up-to-date status and escalate when needed.

  • Coordinating work of various internal external ICT service providers.

  • Responding to client requests in a timely and accurate manner.

  • Acting as a strong and competent business partner, conducting proposals to make business processes easier and more efficient by using modern IT solutions

  • Participating in different IT & digitalization project as a project team member. and/or IT consultant.

Our requirements

  • Communicative knowledge of Finnish and English

  • At least 1 year of experience within IT suport area.

  • Deskops and mobile devices installation, maintenence and lifecycle planning skills (Windows 10 &IOS).

  • Strong knoowledge of Active Directory and other Microsoft services, like: DNS,DHCP,IIS.

  • Understanding and implementing Group Policy Object (GPO)

  • Basic network operation knowledge.

  • Experience in scripting languages (i.e. Bash, PowerShell, Azure CLI).

  • Knowledge of MS SQL.

  • Very good knowledge of ITIL methodology – incident, change, request and problem management.

What we offer

  • Work in a stable company and an international environment.

  • Laptop and mobile for private use.

  • Multisport, medical care (Allianz).

  • Prepaid cards for holidays.

  • Group and life insurance.

  • Holiday subsidies, discounts on company products.

  • Benefits

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • fruits

  • corporate products and services at discounted prices

  • holiday funds

Recruitment stages
1

Nasi rekruterzy dokonają selekcji CV

2

Rekruter przeprowadzi z Tobą wstępną rozmowę kwalifikacyjną

3

Po wyrażeniu przez Ciebie zgody przekażemy CV do pracodawcy

4

Pracodawca przeanalizuje i oceni Twoje CV

5

Jeżeli Pracodawca jest na TAK, skontaktuje się z Tobą

Pracuj.pl dla Firm

We are looking for a candidate for a leading international supplier of building materials and infrastructure solutions. As a global supplier of building materials and infrastructure solutions, it manufactures high-quality ceramic structural bricks, ceramic façade solutions, ceramic tiles, ceramic and concrete slabs and paving stones, as well as ceramic and plastic pipe systems.

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