private medical care
IT ServiceDesk Specialist with Finnish
Pracuj.pl dla Firm
- offer expired 14 days ago
- contract of employment
- specialist (Mid / Regular)
- home office work, hybrid work
Technologies we use
Providing day to day support for users and relevant IT systems (L1 support).
Handling incidents and changes according to agreed SLAs.
Categorizing and prioritizing end user support requests by utilizing ticketing system to provide up-to-date status and escalate when needed.
Coordinating work of various internal external ICT service providers.
Responding to client requests in a timely and accurate manner.
Acting as a strong and competent business partner, conducting proposals to make business processes easier and more efficient by using modern IT solutions
Participating in different IT & digitalization project as a project team member. and/or IT consultant.
Communicative knowledge of Finnish and English
At least 1 year of experience within IT suport area.
Deskops and mobile devices installation, maintenence and lifecycle planning skills (Windows 10 &IOS).
Strong knoowledge of Active Directory and other Microsoft services, like: DNS,DHCP,IIS.
Understanding and implementing Group Policy Object (GPO)
Basic network operation knowledge.
Experience in scripting languages (i.e. Bash, PowerShell, Azure CLI).
Knowledge of MS SQL.
Very good knowledge of ITIL methodology – incident, change, request and problem management.
What we offer
Work in a stable company and an international environment.
Laptop and mobile for private use.
Multisport, medical care (Allianz).
Prepaid cards for holidays.
Group and life insurance.
Holiday subsidies, discounts on company products.
sharing the costs of professional training & courses
remote work opportunities
corporate products and services at discounted prices
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Pracuj.pl dla Firm
We are looking for a candidate for a leading international supplier of building materials and infrastructure solutions. As a global supplier of building materials and infrastructure solutions, it manufactures high-quality ceramic structural bricks, ceramic façade solutions, ceramic tiles, ceramic and concrete slabs and paving stones, as well as ceramic and plastic pipe systems.