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IT Solution Manager

DHL Supply Chain (Poland) Sp. z o.o.

  • Warszawa, mazowieckie

  • ogłoszenie wygasło rok temu
  • Umowa o pracę
  • Pełny etat
  • Menedżer
IT Solution Manager


  • Work with IT Product/Solutions team to design efficient and multi-purpose cross-product solutions;
  • Train all people in the delivery chain (from sell to go-live) on the proper use of the solution to stimulate standardization;
  • Design the IT solution that will be implemented on a specific site/customer
  • Work with Business Analyst to stimulate standardization, collect and satisfy the customer requirements efficiently;
  • Use technical consultancy of the Application Consultant and Application Developer to design cost-efficient, implementable and maintainable IT Solutions;
  • Influencing business into best solution and “sell” the solution, taking into account available (standardized) IT products and solutions;
  • Work with Business Analyst to gather and translate logistics requirements into standard IT solution layout;
  • Ensure implemented IT solution respects the standard and ensure all the deviations are properly tracked in the CAB;
  • Discourage the usage of non-standard products as alternative to a strategic and standardize product
  • Deliver requested deliverables as defined by Project/Workstream Leaders in agreement with DePICT and ONE.DEPLOY methodologies;
  • Get in touch with running operations to monitor the usage and satisfaction level of the operations with the implemented solution;
  • Support and guide operations to a better use of the product and/or in any desired process change.


  • Minimum 2 years of DPDHL in an IT or OPS team preferrably on a standardization program;
  • Good knowledge of and insight in E2E supply chain management;
  • Familiar with operational standardization concepts within Supply Chain and/or in other businesses;
  • Familiar with or specialist in DHL Operational Standards and sector best practices;
  • Minimum 1 year experience with IT product implementation or customization of logistics applications;
  • Minimum 3 years experience with IT product implementation or customization of logistics applications (senior);
  • Minimum 1 year OPS Project delivery;
  • Minimum 3 years OPS Project delivery (senior only);
  • Expert in one or multiple DHL IT Products part of the solution;
  • Familiar with software engineering skills, logistic process, logistic engineering, project management agile methodology, system integration,
  • Ability to translate process requirements into system requirements;
  • Travel in EMEA may be required (depending on project);
  • Ability to work in a high-pressure demanding environment.

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