IT Specialist PLM Support - 3rd Level

Schaeffler Global Services Europe Sp. z o.o.O firmie

Schaeffler Global Services Europe Sp. z o.o.

plac Nowy Targ 28


We are shaping the mobility for tomorrow. Let´s get ready for the future.
IT Specialist PLM Support (3rd Level)
pełny etat


Joining Schaeffler means joining more than a company. We’re friends, fans, even a bit like family. As a global family business we live by the values of one where innovation, teamwork, and working closely with our customers and our people as if they are our partners is paramount to our success and the mobility for tomorrow. You could even call us pioneers, ready to develop and excite.

You will find us in more than 170 locations in over 50 countries but the beating heart of our services is located in Wroclaw, Poland and we are thrilled to give you the opportunities to develop yourself and grow in your career. This is why we only offer career opportunities with prospects that are in line with your goals and values.


Your Tasks

  • Incident / Service Request Management (according to ITIL) for our PLM solution Windchill from PTC
  • End user support for worldwide Schaeffler strategic PLM solution
  • Root cause analysis in case of software related issues
  • Maintenance and expansion of knowledge database
  • Support of tool rollouts and migrations

Your Profile

  • Degree in the field of mechanical engineering & IT or comparable technical qualification with corresponding practical experience is a must
  • Most important is a good Java programming knowhow / practical experience in Java programming
  • Basic understanding of mechanical design process and PLM technology
  • Knowhow of a PLM application (ideally Windchill or Aras Innovator)
  • Excellent SQL knowledge is a must
  • Knowledge of different databases, like MS SQL Server, Oracle, MongoDB
  • Knowledge of the Windows operating system
  • Good knowledge of Microsoft Office tools, like Access, Excel, World
  • Good English knowledge for worldwide support activities, German language capability not necessary, but helpful
  • Strong customer orientation and good communication skills
  • Solution-oriented and structured way of working
  • Fun working as part of an international team / active team player
  • Good analytical thinking ability

Our Offer

  • Opportunity to work in a start up atmosphere
  • Long-term, stable employment
  • Market remuneration
  • Modern office in the center of Wroclaw
  • Package of benefits including medical care
  • Career and development opportunities

We look forward to your application.

Find out more about career opportunities at Schaeffler here:


Iwona Golonka
Schaeffler Global Services Europe SP. z.o.o.

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