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IT specialist z jęz. rosyjskim

GIRPOLTRANS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄO firmie

  • Komorniki (pow. poznański; gm. Komorniki), wielkopolskie

  • Ogłoszenie wygasło miesiąc temu
  • Umowa o pracę
  • Pełny etat
  • Specjalista

Due to a burst in the organization’s growth resulting in increased demand for IT services, our IT Service Desk team strives to provide the best service for Girteka Logistics employees. If you are passionate about IT, and if troubleshooting software and hardware issues is a new game for you, then perhaps you are looking at the right place. You would join the team of other IT professionals who mainly focus on helping internal employees with various IT challenges.

IT specialist z jęz. rosyjskim

Description

  • Troubleshoot and resolve issues in a thorough, timely, and professional manner for onsite and remote employees using email, phone, and other electronic means;
  • Create various accounts for new hires and existing employees such as administering user accounts on IT systems;
  • Troubleshoot, install, and delete software based on request. Troubleshoot hardware related issues;
  • Maintain and update inventory database of all department computers and computer-related equipment; keep track of all assets, serial numbers and location of all assets;
  • Track and manage IT request and incident records in the company’s ticketing system;
  • Write technical documentation (FAQ's, knowledge-base, diagrams);
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

Requirements

  • Good analytical and problem-solving skills
  • Excellent knowledge of Microsoft operating systems and office products
  • Proven experience as an IT help desk technician or other technical customer support role
  • Good understanding of computer systems, mobile devices, printing, networking, and other technology products
  • Ability to troubleshoot and resolve various technical issues
  • Good spoken and written Polish and Russian OR Polish and English languages (Russian is an advantage)

Benefits

  • International and ever-growing organization
  • Opportunity to solve challenging real-life issues
  • Professional, highly skilled and friendly colleagues
  • An environment which is hungry for creativity and innovation
  • A career in both vertical and horizontal direction
  • Corporate events, internal and external trainings
  • Monthly salary (gross): PLN 5,000 - PLN 6,725. Specific salary is offered based on work experience, competence, and compliance with other job requirements

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