private medical care
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Oferta pracy
IT Support Agent with Swedish
Capgemini PolskaAbout the company
- KatowiceKatowice, Silesian
- offer expired 2 years ago
- contract of employment
- full-time
- junior specialist (Junior)
- remote recruitment
Technologies we use
Expected
Microsoft
Your responsibilities
- Imagine that your friend works for a big pharmaceutical company. In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take a phone and call IT Support Line. Your job would be to answer such phone calls and solve this kind of issues. We will equip you with all necessary tools and knowledge so you will be able to help those end users like your friend. You will troubleshoot over the phone, chat or e-mail. In case you won’t be able to handle it on your own, you will have a team of colleagues to always back you up.
Our requirements
- good knowledge of English (B2) and very good knowledge of Swedish (C1)
- willingness to take first steps in IT
- can-do-it and problem-solving attitude
- the ability to talk to anyone and cooperate with a team
Optional
- basic IT skills (Microsoft products, internet, hardware devices etc.) or a technically oriented mind
What we offer
- Development programs, external courses, education & certificates co-funding, NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: e.g. Excel, VBA, RPA or customer care.
- You will have a possibility to join various technical communities.
- Flexible working hours thanks to a variety of projects. Ask your recruiter about possible options.
- Private medical care which can be extended by a package of dental services purchased on preferential terms.
- Private life insurance which can be extended by oncology package purchased on preferential terms.
- Referral bonuses for recommending your friends to Capgemini.
- Access to Inspiro Audiobooks & MyBenefit (cinema tickets, Multisport and more).
- Offices in great locations, car leasing program, carpooling options and bicycle parking.
Benefits
- life insurance
- no dress code
- extra social benefits
- employee referral program
- charity initiatives
- Access to Pluralsight & courses e.g. MS Azure, AWS, Google
Capgemini Polska
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of the teams is End User Services - part of a business unit called Cloud Infrastructure Services.
In our offices in Poland, we work as a team of 2500 employees, helping our customers around the globe to solve their IT issues.
Do you have any additional questions about working in Capgemini? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska).
What your development path can look like?
Discover IT! You will start your career from the onboarding plan where you’ll grab the basics. When you gain some experience, you will have a chance to reshape your career. We will teach you everything you need to discover the IT world as there is a variety of roles that you can choose for your career with us. You can become:
Incident Manager – if you can think and make decisions quickly
Change Manager – if you are well-organized and know ITIL
Project Manager – if you want to have mastering and developing projects
Service Integration and Management Consultant – if you like working with clients and adjusting projects to their needs
Junior IT Technician – if you want to work directly with IT infrastructure
We don’t require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills.
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IT Support Agent with Swedish, Katowice