sharing the costs of sports activities
job requisition id REQ-050276
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
IT Support Analyst
PerkinElmer Polska Sp. z o.o.
- Aleja Generała Tadeusza Bora-Komorowskiego 25, Prądnik Czerwony, KrakówKraków, Lesser Poland
- offer expired 4 months ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- home office work
- remote recruitment
PerkinElmer Polska Sp. z o.o.
Aleja Generała Tadeusza Bora-Komorowskiego 25
Prądnik Czerwony
Kraków
Technologies we use
Expected
Active Directory
ServiceNow
MES Application
Your responsibilities
Provide Level 1 and 2 support for hosted applications
Provide IT Support for manufacturing systems
Perform IT Ticket Mgmt using systems such as ServiceNow
Good writing skills and ability to follow written standard operating procedures (SOP)
Perform unit testing on the PCs and test software configuration
Work with the client administrators for application troubleshooting
Coordinate with other support teams within the organization
Participate in client team meetings
Conduct user account review and administration, audit trail review and password resets
Ensures adherence to client’s corporate policies through periodic reporting and compliance programs
Troubleshooting – Assisting with typical/reoccurring errors that users might come across, such as terminal connectivity issues, incorrect user rights, etc.
Perform and assist with planning and support activities associated with bringing new process areas on-board throughout the year
Document system and use processes and procedures for Customer review and approval
User Management – Add/Disable users, change permissions
Printer Management – Setting up printers (Zebra label printers mainly) in the MES Application and assigning them as needed to individual user terminals
Terminal Management – Configuring terminals and printers within the MES Application
Assist with system configuration and changes as directed by the Team Lead
Our requirements
Excellent customer service skills complemented by an ability to listen to and interpret and document client requests
Previous experience supporting IT environment
Ability to troubleshoot complex instrument and technology issues
Competent in Microsoft Office
Strong verbal and written communication skills
Ability to identify, track and complete tasks for multiple projects under pre
scribed timeframes
Bachelors or Associate degree in Computer Science or technology industry experience is preferable
2+ years of relevant technical experience including (but not limited to); Windows technologies including Microsoft Office, networking, remote computing, and backup systems
Experience with IT systems management and associated processes such as Active Directory
Experience with electronic batch recording systems would be a plus
What we offer
Private healthcare including dental care – MEDICOVER,
Life and long-term disability insurance – GENERALI
Social benefits: Gym card (MULTISPORT), Christmas vouchers, vacation and childcare subsidies,
Home Office (2 days of work from the office per month)
Possibility to borrow screen, chair, and other IT devices from the office,
Tuition reimbursement,
Referral awards,
Internal career development opportunities in multiple business areas,
and up to 4 additional days of vacation.
Benefits
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
dental care
no dress code
coffee / tea
parking space for employees
extra social benefits
shopping coupons
sharing the costs of tickets to the movies, theater
holiday funds
sharing the costs of holidays for kids
employee referral program
charity initiatives
extra leave
annual bonus
If you are seeking a meaningful, impactful, and stimulating career, look no further and apply! We will start interviews soon as we find suitable candidates.
PerkinElmer Polska Sp. z o.o.
Are you ready to be part of the team effort which helps improve the lives of millions of people and create a healthier world? When you work at PerkinElmer, that’s exactly what you’ll do. From our dedicated scientists and world-class operations employees to our innovative R&D professionals and committed sales and service groups, we’re a unique team of 16,000+ global colleagues who come to work every day knowing we’re making a difference. Through innovation, collaboration, and belief in our mission, we strive to create an inspiring and inclusive culture for our employees, so they can be their best and, together, create a better tomorrow.