IT Support Assistant

emagine sp. z o.o.

  • Kraków

    Kraków, Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • assistant
  • hybrid work
  • Immediate employment
  • remote recruitment

Technologies we use

Operating system

Your responsibilities

  • Installing and upgrading applications, systems

  • Maintain and administer computer networks and related IT environments, including hardware, systems, application software

  • Diagnose and troubleshoot IT hardware problems

  • Installation and configuration of hardware and software for company computers

  • Providing technical support to users in PL/DK/SE/NO/FR/UK/GE/NL through a ticket system

  • Continuously expanding technical knowledge of technologies and tools used.

  • Preparing workstations for new employees

  • Taking care of IT equipment - support in receiving and storing newly purchased equipment

  • Keeping records of equipment issued to users

  • Working closely with the administrative team - assisting with daily office matters

Our requirements

  • Sales experience, such as job/internship/internship, is welcome

  • Experience working with Microsoft products

  • Basic knowledge of Windows 10 troubleshooting

  • Knowledge of LAN / WAN issues (Ethernet, TCP / IP)

  • Very good knowledge of Polish and English, both spoken and written

  • Very good organization of work, high independence

What we offer

  • Development within the structures of our company

  • International team

  • Friendly and informal atmosphere

  • Flexibility in terms of employee contract

  • Benefits (Multisport card, Medicover, training budget, English classes)

  • Work in our emagine office

  • Flexible working hours

  • Business equipment (computer, phone, monitor)


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • remote work opportunities

  • flexible working time

  • mobile phone available for private use

  • computer available for private use

  • coffee / tea

  • holiday funds

  • christmas gifts

  • employee referral program

emagine sp. z o.o.

emagine is one of the largest independent consulting companies in the Nordic region within our segment. The company is headquartered in Copenhagen, DK with branches in 10 different locations in Europe. We are expanding our in-house IT support team with an ambitious, learning and development oriented IT Support Assistant for our Krakow office.

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