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IT Support Engineer (Internal)

Fieldcode Poland

  • Masovian

    Masovian
  • offer expired 13 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work
  • remote recruitment

Technologies we use

Operating system

About the project

Fieldcode is a Field Service Management (FSM) software created from 20 years of global field service expertise with the highest customer service standards working towards climate positivity. We develop software. You further develop our IT infrastructure. You are one of our contact persons for IT related issues and ensure the smooth operation of our cloud based IT landscape. You regularly liaise with your colleagues and your welcome ideas for optimization are quickly implemented in our internally used systems. Your daily work consists of the following tasks:

- You support, administrate and optimize our internal IT infrastructure - your area of responsibility covers the clients, the network and the administration of our Office 365 services

- You research and evaluate new systems and derive recommendations for action

- You analyze and solve technical issues as well as technical questions

- Through the successful processing of tickets, you enable your colleagues to work smoothly and efficiently

Your responsibilities

  • End-user support (Software, Hardware, Microsoft/Azure Cloud)

  • Tickets handling and progress tracking

  • Setting up and configuring user accounts on Azure AD / Office 365

  • Maintaining and monitoring inventories of users and hardware

  • Maintaining software (updates) inventories on Intune and collaborate with the team for their implementation

  • Proactively managing and appropriately prioritizing tasks

  • Contributing to the improvement of the IT team

  • Using our cloud backup solutions

  • Contributing to (cloud) Security checks

  • Maintenance of Azure VMs and Azure Cloud infrastructure

Our requirements

  • 1-2 years in a relevant position

  • Very good knowledge in oral and written English

  • Knowledge of Windows (10/11) and MacOS

  • Knowledge of Office 365 (Exchange, Sharepoint, Onedrive, Teams)

  • Knowledge of Azure Active Directory

  • Positive attitude, willing to undertake tasks

What we offer

  • An open-minded, humorous, diverse and creative team

  • A secure job in an innovative, international software company

  • Direct and open communication

  • Very good opportunities for professional and personal development through our own personnel development program

  • Mentoring program to facilitate the onboarding process

  • Room for own ideas and suggestions for improvement as well as their quick implementation due to our very short decision making processes

  • A company that not only achieves economic success, but also works hard to make the world a better place:

  • We invest heavily in research into high-quality technologies with a drastic impact on CO2 reduction. Although there are few researched and valid methods to influence CO2 negativity, we want to be at the forefront and support leading scientists and projects

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

Who we are:

We develop Field Service Management software to achieve CO2 negativity and offer our customers cost-effective and environmentally friendly solutions. We are working hard to reach the point where cost reduction technology and sustainability meet exceptional service.

Let’s make the world a better place – together! Send us your application by button Aplikuj. We look forward to hearing from you.

Please visit us on our website!

Fieldcode Poland

Fieldcode is a field service management (FSM) software created from 20 years of global field service expertise with the highest customer service standards working towards climate positivity. Our pioneering pay-per-event model reflects our commitment to provide cost-reducing field service management software. Additionally, we support and promote a positive impact on our customers’ CO2 footprint - all in one seamless experience.

Our software developers in Poland, Germany and Greece form an outstanding collaboration turning their expertise into a productive and fun environment. As part of our software developer team in Poland, you get the space and everything you need to develop yourself further and deepen your knowledge of new technologies with exciting projects.

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