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IT Support Engineer

Grid Dynamics PolandAbout the company

  • aleja 3 Maja 9, Kraków
    Kraków, Lesser Poland
  • Offer expired 2 months ago
  • Remote recruitment
  • contract of employment, B2B contract
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)

Grid Dynamics Poland

aleja 3 Maja 9


Technologies we use


  • Linux/Unix


  • Google Apps for Business

  • AWS/GCP/Azure

Operating system

About the project

The position assumes various aspects of local IT/user local support as well as being a part of a larger IT

team taking part in various IT projects and taking part in general IT infrastructure support as a part of duty


Your responsibilities

  • user support and problem troubleshooting (OS, business apps, developer apps, hardware, etc)

  • setting up and configuring new equipment (MacOS/Windows/Linux)

  • maintaining assets inventory

  • std procedures including information security requirements

  • basic network troubleshooting

  • user accounts/access rights management

  • supporting std IT location infra (servers, network equipment, printers, conference room equipment)

  • taking fair share in IT production services

  • legacy VM infrastructure

  • cloud infrastructure

Our requirements

  • Linux/Unix: understanding system concepts, hands-on experience

  • Networking: understanding of L [123] network design and basic troubleshooting

  • Virtualization: understanding of concepts, types, hands-on experience

  • Windows: basic AD skills

  • Hardware: good level of understanding and troubleshooting

  • English: B1+


  • experience in IT support

  • working with servicedesk systems

  • advanced Windows knowledge

  • experience with Google Apps for Business (G Suite)

  • Mac OS experience

  • AWS/GCP/Azure experience

  • advanced English

This is how we organize our work

This is how we work

  • in house

What we offer

  • 5 extra fully paid sick leave days

  • Work with a highly motivated and dedicated team

  • Competitive salary

  • Flexible schedule

  • Medical insurance

  • Benefits program

  • Corporate social events

  • Professional development opportunities

  • Benefits

  • private medical care

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • drinks

  • leisure zone

  • extra social benefits

  • shopping coupons

  • 5 extra fully paid sick leave days

Grid Dynamics Poland

Grid Dynamics is the engineering services company known for transformative, mission-critical cloud solutions for retail, finance and technology sectors. We have architected some of the busiest e-commerce services on the Internet and have never had an outage during the peak season. Founded in 2006 and headquartered in San Ramon, California with offices throughout the US and Eastern Europe, we focus on big data analytics, scalable omnichannel services, DevOps, and cloud enablement.

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