Oferta pracy

IT Support Specialist

MDPI POLAND Sp. z.o.o.

MDPI POLAND Sp. z.o.o.

aleja Jana Pawła II 43a

Czyżyny

Kraków

Your responsibilities

  • Daily IT support tasks

  • Serving as the first point of contact for the employees seeking for technical assistance

  • Communicating proactively with the IT support team and management regarding the daily tasks and responsibilities

  • Provisioning, managing and upgrading company equipment

  • General fixing, troubleshooting, repairing and upgrading company’s hardware

  • Identifying software related problems

  • Installing and reinstalling of OS and all the other required programs

  • Initial setup configuration of settings, macros and shortcuts for the employees required software

  • Record events and problems and their resolution in logs

  • Mounting of the network cables, basic troubleshooting and changes on company’s IT network

Our requirements

  • At least 2 years of experience in a similar position

  • Degree in studies related to IT would be an asset

  • Basic knowledge of IT Networking

  • General knowledge of Windows OS

  • Experience working with Azur AD and in m365 support

  • Good interpersonal and communication skills

  • Can-do attitude and willingness to learn

  • Strong English skills - B2 level

  • Fluency in Polish

  • Poland residence permit

What we offer

  • Great professional and personal development

  • Private medical care (fully covered)

  • MultiSport card (partially covered)

  • Team building activities

  • Working in an international team

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • remote work opportunities

  • fruits

  • integration events

  • no dress code

  • coffee / tea

International Cooperation

MDPI is a company with a truly global presence. Our offices are located in 11 countries worldwide, spanning three continents: Europe, North America, and Asia. We let our teams grow internationally by creating cross-cultural cooperation.

Application Process

  • If you are interested in our job offer and the responsibilities we described above sound exciting and challenging for you, we encourage you to apply. The first step is to fill out our short questionnaire and to attach your CV in English.

  • We will be glad to get to know you better, so if you are willing to tell us more about yourself from the start, you can write about your experience and motivations in the section “Cover letter” on our career page.

MDPI POLAND Sp. z.o.o.

About MDPI

A pioneer in scholarly Open Access publishing, MDPI has supported academic communities since 1996. Our mission is to foster open scientific exchange in all forms, across all disciplines.

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