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IT Support Specialist - Automotive industry

Hermes Reply Polska Sp. z o.o.O firmie

5 0007 000 brutto / mies.
  • Grażyńskiego 141, Turyńska 100

  • Ogłoszenie wygasło miesiąc temu
  • Rekrutacja zdalna
  • Pracodawca nie wymaga CV
  • Umowa o pracę
  • Pełny etat
  • Specjalista

Hermes Reply, company of the group Reply with offices in Italy, Poland and China, represents since more than 20 years a reference for technological solutions in Manufacturing business, with competences on the full value chain. 

More at www.reply.com 


Please inform our recruiter about your preferred location: Bielsko-Biała or Tychy. 

We're looking one person for Bielsko-Biała and another one for Tychy.


The salary will be a subject of further discussions based on your level of experience.

The range of the salary is our proposal, so do not hesitate to contact us!

IT Support Specialist - Automotive industry

The successful candidate will be a part of a team involved in:

  1. Constant technical care over IT infrastructure and production software,
  2. Solving hardware incidents (computers, production stations, printers, telephones, scanners, etc.) and software (office and production software)
  3. End-user support
  4. User and computer accounts administration
  5. Administration of network resources
  6. Service desk support
  7. Communication with the second and third line of support in case of more complex problems
  8. Creating procedures and documentation
  9. Creating reports
  10. Participation in projects conducted within the IT department
  11. Working on shifts


  1. Masters’s Degree from a university with an Information Technology discipline desired.
  2. Minimum 1 year experience supporting manufacturing/shop floor systems.
  3. Enligh language level sufficient to lead communication and to read and to write technical documents
  4. Analytical skills
  5. MS Windows (NT.4.0 XP, 7, Server 2003R2, Server 2008R2, Server 2012R2, Server 2016, Server 2019) administrating experience
  6. Knowledge of the construction and administration of computer networks and knowledge of network protocols
  7. Knowledge of the basics of MS SQL database administration (2012, 2016) and the ability to create SQL queries
  8. Basic VMWare / vSphere experience
  9. Experience in creating technical documentation and procedures as well as knowledge base management skills
  10. Effective communication skills  - Ability to solve problems by phone
  11. Very good work organization
  12. Ability to work in a team and setting priorities
  13. flexibility and creativity
  14. Attention to the high quality of services provided
  15. Ability to build relationships with an internal client      

Nice to have:

  1. Knowledge of ITIL issues
  2. Ability to create queries in PL / SQL
  3. Knowledge of ORACLE databases
  4. Italian language

We offer:

  1. Work for a one of the largest automotive companies in the world
  2. Medical care
  3. Work with the use of modern technologies
  4. Possibility of further development and professional improvement
  5. Work in a young and dynamic team.

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