Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

IT Support Specialist

Avenga Poland

  • Warszawa
    Warszawa, mazowieckie
  • ogłoszenie wygasło 2 lata temu
  • Umowa o pracę, Kontrakt B2B
  • Specjalista (Mid / Regular)
  • praca zdalna
  • rekrutacja zdalna

Avenga Poland



For our Client from the pharmaceutical industry, we are looking for IT Support  Specialist (Level 1 Support). On a daily basis you will work in a technologically advanced environment and IT professionals on interesting commercial solutions aimed at improving patient lives. If you want to be a part of revolutionizing the healthcare industry, join us to put your software touch on it!

IT Support SpecialistNumer ref.: DK/L1S/WAW/11


  • Oversight on requests for system

  • Triaging, communication and documentation of requests

  • Creation and Ownership/Maintenance of Hypercare/Level 1 Support Handbook

  • Answering user enquiries on how to use the application, also in conjunction with Basecamp 2.0, the Enterprise Recipe Management (some business knowledge required)

  • Investigation of defects etc. 

  • Defect Management (Exploratory Application testing to verify software quality / implementation of user stories)

  • Coordination with Level 2 support for installations of hotfixes etc.


  • At least 2-3 years of experience for example as IT Business Analyst, System or Application Support in a similar environment 

  • Understanding of lean agile practices and how to apply them

  • Experience in CSV and GxP compliant environment

  • Experience in Excel and analyzing large data sets for root cause analysis of bugs (at least basic VBA knowledge desired)

  • Experience with Jira Backlogs/Kanban Boards

  • Understanding of business processes in the manufacturing environment

  • Fluent in English

Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

Please include in your application the following consent:

I agree to the processing of my personal data provided by me, not mentioned in art. 221 § 1 of the Labor Code, or other specific provisions applicable pursuant to art. 221 § 4 of the Polish Labour Code, in order to recruit by the Administrator - Avenga IT Professionals Sp. z o.o. with registered office in Wrocław, ul. Gwiaździsta 66, 53-413 Wrocław, for the position of Senior Python Developer. 

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