Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
IT Support Specialist
Avenga Poland
- WarszawaWarszawa, mazowieckie
- ogłoszenie wygasło 2 lata temu
- Umowa o pracę, Kontrakt B2B
- Specjalista (Mid / Regular)
- praca zdalna
- rekrutacja zdalna
Avenga Poland
Warszawa
Warszawa
For our Client from the pharmaceutical industry, we are looking for IT Support Specialist (Level 1 Support). On a daily basis you will work in a technologically advanced environment and IT professionals on interesting commercial solutions aimed at improving patient lives. If you want to be a part of revolutionizing the healthcare industry, join us to put your software touch on it!
Responsibilities
-
Oversight on requests for system
-
Triaging, communication and documentation of requests
-
Creation and Ownership/Maintenance of Hypercare/Level 1 Support Handbook
-
Answering user enquiries on how to use the application, also in conjunction with Basecamp 2.0, the Enterprise Recipe Management (some business knowledge required)
-
Investigation of defects etc.
-
Defect Management (Exploratory Application testing to verify software quality / implementation of user stories)
-
Coordination with Level 2 support for installations of hotfixes etc.
Requirements
-
At least 2-3 years of experience for example as IT Business Analyst, System or Application Support in a similar environment
-
Understanding of lean agile practices and how to apply them
-
Experience in CSV and GxP compliant environment
-
Experience in Excel and analyzing large data sets for root cause analysis of bugs (at least basic VBA knowledge desired)
-
Experience with Jira Backlogs/Kanban Boards
-
Understanding of business processes in the manufacturing environment
-
Fluent in English
Please include in your application the following consent:
I agree to the processing of my personal data provided by me, not mentioned in art. 221 § 1 of the Labor Code, or other specific provisions applicable pursuant to art. 221 § 4 of the Polish Labour Code, in order to recruit by the Administrator - Avenga IT Professionals Sp. z o.o. with registered office in Wrocław, ul. Gwiaździsta 66, 53-413 Wrocław, for the position of Senior Python Developer.
Ogłoszenie archiwalne