Pracodawca zakończył zbieranie zgłoszeń na tę ofertę


Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

IT Support Specialist With German

Hays Poland

4580 netto (+ VAT) / godz.
  • Gdansk

  • ogłoszenie wygasło 2 lata temu
  • Kontrakt B2B
  • Pełny etat
  • Młodszy specjalista (Junior)
  • rekrutacja zdalna
IT Support Specialist with German ( L1 / L2) Numer ref.: 1157374

Hays Technology matches IT Contractors with the best employers. Our passion lies in helping people develop their professional careers in IT sector - quite simply, we power the world of work. For our Client we are currently looking for qualified Candidates for the position of:

IT Support Engineer ( L1 / L2) with German

Location: Gdansk
Job type: contract B2B
Rate: 45-80 pln / hour net

We expect:

  • Fluent written and spoken German (min. B2), English on a communicative level (min. B1+)
  • Ready to work in shifts (24/5)
  • Willing to work in international environment and teams
  • Experienced in working in international environment and teams
  • MS Products basic knowledge (MS Office (Outlook, Teams, OneDrive), Windows 10, Active Directory)
  • Hardware (Notebook, Desktop) basic knowledge
  • Experienced in working in Service Desk team (whether L1 and/or L2 support) and Network (LAN/WAN) basic knowledge would be an asset


  • Serving as L1 / L2 Support in our Global Support Team for infrastructure and/or application environment
  • Serving as User Support in Desktop / Server Services
  • Receiving and responding to submitted support tickets, incoming calls and e-mails regarding infrastructure problems
  • Investigation on troubleshooting of problems in MS products
  • Identification, failure analysis and problem solving via phone or email
  • Incident recording and tracking in a ticketing tool
  • Incidents processing to other support groups
  • User management in various systems
  • Establishing FAQ for users
  • Creating and updating of knowledge base
  • Taking part in interesting projects, like automation project

    Our offer:
  • Competitive rate
  • Possibilities: variety of projects to participate in development, working closely with big brands
  • Fast learning opportunities
  • Preferential conditions for benefits: medical and sport package


Wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (t.j. Dz. U. z 2016 r., poz. 922). Jednocześnie wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych na potrzeby przyszłych rekrutacji.

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