Oferta pracy

IT Support Specialist

Setapp Sp. z o.o.About the company

3248 net (+ VAT) / hr.
  • Wrocław

    Wrocław, Lower Silesia
  • Offer expired 2 months ago
  • Remote recruitment
  • contract of employment, B2B contract
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)

Technologies we use

Operating system

Your responsibilities

The person who joins us will be responsible for supporting our clients’ users. It is important to be able to effectively translate with an accessible user language and solve problems. Everyday work takes place in accordance with the established SLA rules. Tasks are related to:

supporting users in terms of hardware and software problems

supporting LAN / WiFi, VoiP and video monitoring

managing the equipment and keeping it in good condition

authorization management on client-server systems

construction and maintenance of simple WiFi networks

Our requirements

  • knowledge and skills at the level of IT technician

  • configuration skills of equipment used in warehouse

  • knowing and fluently supporting Windows (starting from 7)

  • experience in technical support of users (I or II line)

  • experience working with Active Directory and MS Exchange

  • experience working with Office and Office 365, Cloud Services

  • good command of English (minimum level of understanding technical documentation in English)

This is how we organize our work

Team size

  • 5

This is how we work

  • at the client's site

Development opportunities we offer

  • development budget

  • mentoring

  • soft skills training

What we offer

Despite our dynamic growth, we managed to maintain a relaxed and enjoyable atmosphere of a tightly-knit team that can implement complex projects in a comprehensive and effective way. Each of us knows what is expected from us and we all have adequate space and freedom of action.

If you want to join our team, here are some hints of how we do things at Setapp:

You should be prepared to work in a team. For us it’s not important how much time you spend on a task, what matters is the result. You can also work remotely, as long as it doesn't cause your team any impediments.

From the beginning, you can expect us to assist you in any way you need.

We will treat you as a partner who wants to be an active part of our company. You will be treated with trust & respect, and your opinion and constructive feedback will always be highly appreciated. For that reason, you will also take an active part in planning your development path.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • remote work opportunities

  • integration events

Recruitment stages

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