IT Support Specialist

  • Wrocław, dolnośląskie
  • Specjalista
  • 2018-06-07
  • Ważna jeszcze 17 dni (do 2018-07-07)

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    IT Support Specialist
    Location: Wrocław
    The challenges waiting for you:

    • Daily environment health check and pre-shift communication
    • Incident queue coverage in shift patterns
    • Clearly document support issues and all steps performed in ticketing tool
    • Support deployment and implementation of new products and solutions
    • Diagnosis and resolution of HW/servers/network/voice technology related issues
    • Liaise with third-level support groups when an additional support, advice or escalation is required
    • Contribute to recovery of IT infrastructure during major incidents
    • Manage and perform allocated tasks, projects, initiatives, check progress, report results to peers and management
    Required skills:

    • Proven in-depth knowledge of IT infrastructure – network topology and HW, assembling process of IT HW,
    • Ability to troubleshoot hardware, software, and networking issues on laptops, PCs, thin clients and mobile devices.
    • Knowledge and understanding of Microsoft Windows operating systems and computer architecture.
    • Proven extensive experience of support of end user environment, as well as core IT infrastructure.
    • Working knowledge of Active Directory and group management.
    • Knowledge of server’s administration.
    • Attention to details, understanding of importance and impact of conducted IT infrastructure changes, ability to work in a heavily multitasking environment, frequently under pressure, on time shifts and office locations changing every week,
    • Good English skills
    Your benefits:

    • Prestigious and stable employer awarded with Great Place to Work title four times and achieving 30% revenue growth annually
    • Unique projects carried out for more than 200 international leaders from industries such as automotive, aviation, hi-tech, finance
    • Cooperation with experts – 12 Competency Centers running projects based on world-class solutions: IBM, Microsoft, SAS, Xamarin, Oracle, or Red Hat
    • Internal app Job Changer, allowing you to change your project easily, explore new technologies, or relocate to another Sii branch
    • Constant development facilitated by technical trainings, language courses (including Polish lessons for foreigners), and technology conferences (you can join them as a listener or an expert)
    • A programme supporting the best employees – Top Gun
    • Financial support of your passions and charity initiatives (SiiPower Volunteers)
    • Countless integration meetings (Beer Fridays, picnic, integration weekend, Santa Claus party)
    Are you interested in this offer?
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    Please note that we will contact only selected candidates.