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IT Support Technician

VISION WARSAW Sp. z o.o.About the company

  • Offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)


aleje Jerozolimskie 81


Technologies we use


  • Microsoft 365

  • Microsoft Exchange

  • Helpdesk

  • Active Directory

  • File Server


  • AWS

  • vmWare Cloud

  • Basic PHP

  • PowerShell

  • SQL

Operating system

Your responsibilities

  • Provide desktop support to Windows users at every level of the organization

  • Ensure security and asset accountability for the office

  • Creative troubleshooting of issues that require solutions or innovative work-a-rounds,

  • Ensuring the 1st Level IT Hotline service for internal customers

  • Setting up new equipment and upgrading existing systems

  • Continuous management of all access rights personalized identities in our IT infrastructure.

  • Recording problems and their solutions for future reference

  • Taking part in various IT projects

Our requirements

  • Good knowledge of the Office365 cloud application, as well as desktop applications of MS Office

  • Understanding of IT network protocols, ability to track and solve issues with the network,

  • Quick grasp and willingness to learn new things,

  • Focus on solving problems and helping users to ensure their stable work in IT systems,

  • Well knowledge of Windowsoperating systems – Linux a plus,

  • Configuration and troubleshooting skills,

  • Strong ability to self-motivate and accomplish goals with minimal supervision, ability to communicate effectively across all levels of an organization,

  • Ability to quickly learn new products and technologies and assist users in understanding them,

  • Knowledge of Microsoft Active Directory,

  • Very good knowledge of English language ,

Division of working time



IT Systems Maintenance

This is how we organize our work

Team size

  • 5

This is how we work

  • in house
  • waterfall

This is how we work on a project

  • active monitoring

  • documentation

  • issue tracking tools

Development opportunities we offer

  • conferences in Poland

  • industry-specific e-learning platforms

  • substantive support from technological leaders

  • technical knowledge exchange within the company

What we offer

  • Work in an international company with an established market position, dynamically developing in Europe,

  • Work on the trendy IT services – software we use is up to date,

  • full-time contract,

  • private medical care and a Multisport card,

  • convenient office location in the center of Warsaw.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • coffee / tea

  • employee referral program