Oferta pracy

IT Support

BNP Paribas Securities Services

  • Wronia 31, Wola, Warszawa
    Warszawa, Masovian
  • offer expired 7 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
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Запрошуємо працівників з України
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BNP Paribas Securities Services

Wronia 31

Wola

Warszawa

Your responsibilities

  • End User Support – provide first level IT support, working on IT Hotline and Service Now system.

  • Support all operational activity in IT

  • Manage hardware in the bank PCs, printers, network devices, phone system and other equipment

  • Install software on bank’s PCs

  • Support audio-video and IT infrastructure in conf . rooms and office spaces

  • Ensure all KPIs for Incident\Request management are on target and keep user satisfaction on high level

  • Comply with all local and global IT procedures and processes and Information Security regulations.

  • Take part in IT projects, support IT needs in new projects

  • Manage IT Fixed Assets

  • Assist in Business Continuity activities, technical support of DRC sites

  • Prepare technical documentation and training materials

  • Perform other tasks as assigned by the direct supervisor

Our requirements

  • At least 1 year of experience in IT Support/Customer Support

  • Overall knowledge of IT hardware, OS (Windows, iOS), basics of Active Directory and Network technologies

  • Good written and spoken English

  • Customer support skills, patience and accuracy

  • Knowledge of scripting (PowerShell, VBA) and process automation will be n assert

  • Professional certification (Microsoft technologies, ITIL, Networks) will be an asset

  • Willingness to develop in IT

What we offer

  • Stable employment, with full-time job contract

  • Six Career Paths to choose from

  • Complex on boarding and induction programme

  • Trainings, co-financed language courses, professional certifications and post-graduate studies

  • Possibility to work from home part-time

  • Private medical package

  • Life insurance

  • Employee Pension Plan

  • Sports Card

  • Lunch Card

  • Cafeteria Platform

  • Modern, eco-friendly office located near Metro Daszyńskiego station

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • fruits

Recruitment stages
1

Application

2

Initial phone conversation with Recruiter

3

Meeting with Business Managers (online)

4

Meeting with HR Representative (online)

5

Recruitment result :)

BNP Paribas Securities Services

The Warsaw office was established in 2008 and comprises two business lines: a dynamically growing International Operations Centre (SSC) providing asset and fund services for a number of locations across Europe and local custody & clearing business offering broker-dealers, global  custodians and investment banks a full local clearing, settlement and custody solution in Poland.

For new activity within BNP Paribas Securities Services in Poland which is an exciting, dynamic and growing operation center in Warsaw we are looking for candidates who are willing to be a vital part of the expansion in BNP Paribas’ operational scope in Poland.

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