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IT Technical Support Specialist (HelpDesk)

Eurofins GSC Poland Sp. z o. o.About the company

  • Katowice, Silesian
  • offer expired 3 years ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment

Eurofins GSC Poland Sp. z o. o.

Ściegiennego 3

Katowice

Check how to get there

Technologies we use

Expected

  • AciveDirectory

  • LAN

  • WAN

Operating system

About the project

The CEE IT Infrastructure regional team consists of high skilled Service Desk technicians, IT operations engineers and project managers. Our goal is to provide to our customers the possible highest quality on IT infrastructure services, following the company standards and ITIL recommendations.

Your responsibilities

  • Provide technical support on-site or remotely to users primarily in the area of front-end device
  • Monitoring and maintaining computer systems
  • Diagnosing and resolving problems
  • Identify opportunities to innovate, extend and enhance service delivery where it’s possible
  • Keeping up to date on administrative responsibilities
  • Working as a member of the regional team to provide efficient service delivery to all users within the assigned IT Region, work together with other IT-Teams and travel if necessary

Our requirements

  • 2+ years of experience in similar role
  • Skills with working on all variants MS Windows and MS Office
  • Active Directory experience and a keen interest in networking
  • Experience diagnosing and repairing IT equipment
  • Finished higher education (preferably in IT related field)
  • Valid driver’s license (B category)
  • Good command in English, verbally and in writing (obligatory)

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • no dress code
  • video games at work
  • coffee / tea
  • leisure zone
  • extra social benefits
  • employee referral program

Eurofins GSC Poland Sp. z o. o.

Eurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing.

In 2019, Eurofins generated 4.56 billion Euro proforma turnover in 800 laboratories across 50 countries, employing about 50.000 staff.

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IT Technical Support Specialist (HelpDesk), Ściegiennego 3, Katowice